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The company profits from dynamic application lifecycle management for its IT application development

The Starting Point: Systems Grown over the Ages

Each year, Austrian Post’s 24,000 employees located throughout 1,800 branches handle 15,000 letterboxes, 80 million packages, 860 million letters and 3.5 billion items of marketing material.

The central nervous system of this complex and widely diversified organisation is an IT landscape which formed over the years, responding to new, ongoing challenges. An important core goal for their IT department is digital transformation. To this end, Austrian Post began to modernise its IT systems, with a view to the future, implementing the latest technologies, methods and standards. One specific focus was on the optimisation of IT application development, which was to run in the cloud. Prior to the modernisation, nearly 200 applications were used in their IT application development. In addition, a large number of systems ran in parallel — causing a lack of transparency and cooperation between teams.

“Avanade's technical expertise and process knowledge and their strategic approach to consulting impressed us right from the beginning. And it quickly became obvious that we had made the right decision.”

Horst Bratfisch Head of Application Development at Austrian Post

The Goal: Application Lifecycle Management in the Cloud

"We wanted to create a new, homogeneous platform for application development which covered each step in the process; in other words, true application lifecycle management," says Horst Bratfisch, Head of Application Development at Austrian Post. And it didn’t take long to find the right platform: Microsoft Visual Studio Team Services (VSTS). Being a cloud solution, and specifically part of the European-hosted Microsoft Azure Cloud, this provided everything Austrian Post needed.

After an intensive search, the Austrian Post ultimately picked Avanade as its strategic implementation partner. “Avanade’s technical expertise and process knowledge and their strategic approach to consulting impressed us right from the beginning,” remembers Bratfisch. “And it quickly became obvious that we had made the right decision.”

The Solution: Project Success through Versatile Consulting Competences

The Post wanted true application lifecycle management for IT application development. This was to occur on a homogeneous basis, which would show each step in the process

The company chose Microsoft Visual Studio Team Services (VSTS) as a suitable platform. This Microsoft Azure Cloud solution, hosted in Europe, provided everything Austrian Post needed for modernising their IT application development. They turned to Avanade to help implement the project successfully. The aim was clearly defined: The application development should be automated, allowing for improved collaboration. However, that was not enough. Avanade gave the company an extra level of speed, efficiency and transparency as part of the modernisation.

Austrian Post

Download the Austrian Post case study here

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