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How do you keep your customer experience consistently high quality in a rapidly evolving environment?

Customers’ shopping behaviors and expectations continue to constantly change in 2020. Keeping the pace requires providing customers the ability to get their products in a safe and frictionless way. Enabling this experience for the increased consumer demand for “Buy Online, Pickup At Store & Curbside” is a must to maintain loyalty.

In this on-demand webinar, you’ll learn how to craft adaptable contactless commerce for customer and front-line worker experiences utilizing Microsoft technology.

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Speakers

Paula Beckel

Paula Beckel, Microsoft
Dir. Industry Exec, Retail, CPG

LinkedIn

Jason Davis 

Jason Davis, Avanade
Retail Business App Architect

LinkedIn

Rob Want 

Rob Want, Avanade
Global Retail Industry Director

LinkedIn

Andrew Dietz 

Andrew Dietz
Creative Growth Group President

LinkedIn

Insights

Rethink the way forward

5 priorities to guide retailers through the pandemic and emerge from it successfully.

Contactless Commerce

Start or update your Buy Online, Pick up at Store experience.

The New Retail Environment Means New Business Priorities

ON DEMAND - Strategies for reconnecting with Customers and Associates as the economy reopens.

Next steps

Find out how our ideas and insights can help you realise results.

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