Industry disruption is wide-spread and is creating a universal imperative for governments and organizations to take immediate action to protect their people.
Experts do not know how long it will take to recover. Leaders must prepare for the short-term while also developing new capabilities and ways of working that will seamlessly enable longer-term changes to how they operate.
In this rapidly evolving and changing marketplace it is now more necessary than ever to engage customers with a seamlessly curated and connected experience. Using intelligence to improve the quality and speed of decision making is key.
Avanade and Microsoft would like you to join us as we take a deep dive into the recovery and future of retail reimagined with AI. We will take you on a journey into a transformative and connected consumer experience and discuss the impact of the current global crises on retail and associated steps retailers are taking to assuage employee, consumer health and safety concerns.
Focal points for this discussion will include:- The way forward: moving through waves of change: reset and renew
- Contactless Commerce
- Microsoft Dynamics 365 Fraud Protection
- Understand in-store journey and interactions
- Virtual Queuing
- Smart Inventory
- Trade Promotion Optimisation
This webinar will conclude with a Q&A session allowing you to ask the experts and identify areas in which your organisation can drive better outcomes through intelligence and reimagine the recovery and future of retail.
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Speakers
Sam Meldrum
Microsoft
Sam Meldrum is an Industry Executive at Microsoft helping retail and CPG companies realise value in their digital transformation journey. He has an entrepreneurial background, as well as experience in supply chain strategy.
Steve Anderson
Avanade
Stephen has 30 years of experience in Advisory and Transformation Consulting with practice leadership experience in Application Advisory, CIO Advisory, and Mergers, Acquisitions & Divestitures. He has a deep belief that advanced technologies will have a deep impact on processes for consumers and enterprises over the next decade.
Rob Hand
Avanade
Rob Hand is a long-time industry veteran of the consumer packaged goods industry. His background includes the creation of three highly successful companies as well as key CPG executive roles for Oracle, SAP and Capgemini. He is a frequent speaker and author of several articles and a contributor to a number of books on consumer marketing, trade channel promotion, supply chain and manufacturing.
Lucas Alexanders
Enterprise Technical Architect, Digital Sales and Service, Avanade
Lucas Alexander is an enterprise architect on the Digital Sales and Service team in Avanade’s Global Market Unit. In that role Lucas works with our North America business applications teams to architect innovative solutions built on Microsoft Power Apps and Dynamics 365 Customer Insights.
Rasmus Hyltegard
Avanade
Rasmus is an Intelligent Industry Solution Retail industry lead in Avanade's Global Data & AI Center of Excellence. His focus areas are to provide clients with industry specific solutions which meet unique client needs, lead the development of industry specific assets and define solutions which provide clients actionable insights.
Eelco Veer
Avanade
Based in BC, Canada. Experienced Dynamics ERP architect, product designer and practice leader with close to 20 years of experience in Dynamics ERP and in various industries and a specific focus on the retail industry in the last 5 years.
Jason Davis
Avanade
Jason Davis has over two decades of IT project delivery experience centered around software development, project management, solution design, deployment and production support of mission critical systems. During his tenure Jason has led cross functional projects in distributed design and development on large scale technology implementations for global organisations
Karen McAteer
Avanade
Karen McAteer is a Sr. Director and Practice lead for ERP in the Southeast. Our ERP practice is focused on Manufacturing and Retail/Consumer Goods.
Mike Pinelli
Microsoft
Mike is an Enterprise, Commerce & ERP Solutions Specialist in the Southeast, US. He has 35 years of experience in providing Retail, Distribution and Manufacturing Solutions. He has also invented and successfully marketed two Home Bathroom Products through a major retailer.