With siloed customer engagement, challenges to differentiate your brand, and mountains of data, how do you create one powerful customer experience across channels?

Personalisation is king.

Gaining insights from your data and customising content for your customers according to their buying journey, preferences and behaviours is one of the first steps to creating more relevant experiences. In addition, developing a solid customer experience strategy, integrating disparate technologies, and creating consistency across digital and physical channels like sales and service can also help you achieve your marketing objectives for growth.

Let Avanade help you develop and implement an insights-driven digital marketing strategy, bridge multiple data sources for personalised real-time customer responses, and optimise how your customers interact with your brand. Using an end-to-end suite of solutions including digital strategy and marketing, Experience Design, data & analytics, CRM, and mobility, we can help you create compelling, personalised experiences that matter.

Digital customer experiences that matter

Know your customers; create winning experiences.

A day in a digital customer life

See how digital marketing, CRM and analytics converge to build positive customer interactions.

Watch “Digital Insights 9” for marketing

Redefine your customer experience strategy.

Watch “Digital Insights 4” for marketing

Address key business issues today.

Customer experience can impact your bottom line

Research from Avanade and Sitecore shows the value of compelling customer experiences.

Digital insights

See how digital can be designed for you.

Find your CIMO perspective

The Chief Information Marketing Officer isn't a role, it's a shared digital vision.

Serving the public in the digital age

Government agency innovates to better service customers

Police Mutual gains better view of customers

One set of priorities for IT and marketing delivers better customer experiences across channels.

Cricket Australia delights fans

Harnessing the power of digital to redefine customer experience.

Digital Strategy

Transform your business with digital technologies.

Digital Marketing

Deliver digital customer experiences that build loyalty and enhance your brand.

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Next Steps

Contact us to transform your customer experiences and differentiate your brand against your competitors.

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