Business Situation
Fugro, a worldwide leader with over 10,000 employees in more than 60 countries, is a professional services company that acquires, analyzes and advises on geo data and infrastructure such as bridges, railways, roads and power lines.
Fugro previously had a decentralised structure, where each business that it had acquired over the previous 50 years operated within its own local culture and with its own tools. This created multiple siloes in the company, and leaders understood that it needed to become “one Fugro” in order to meet the expectations of its clients.
“Working together with Avanade was a real pleasure, because they brought in the right people with the right skillsets. They’ve introduced the right methodologies and templates for us, and they were very practical and hands on from the very start to the end of the project to make it a success.”
Solution
Avanade proposed that Fugro take a global approach to connect all users with Office 365 and promote the tools to employees in a consistent way. We helped to gather its objectives and user requirements. At the start of the implementation, not all Fugro employees were already using Office 365, so we worked to get all users onto the same page and using the platform in the most effective way for the company. We also developed a change management program that addressed both the technical side of the platform and the behavioral changes that Fugro wanted to achieve.
Results
This project will change the way Fugro supports and collaborates with its clients by allowing the company to reach them in new ways – including webinars, videos and recorded sessions. Fugro employees have embraced the platform and have begun sharing files and using Skype to have meetings across the world. They learned how to use the platform by working together, which has proven to be effective. In the future, Fugro wants to combine its geo data set with the capabilities of Azure and SharePoint, which will help it stay ahead of its competition.
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