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GRDF boosts its internal communications with Microsoft Office 365

Business Situation

As the main supplier of natural gas in France, GRDF has 11 million customers, 11,500 employees and revenue of €3.6 billion. The company wanted to modernise its employee workplace and promote the use of digital technologies and management wanted an internal communication system that included new communication and collaboration practices.

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“The whole thing is a lot simpler. Training that previously took one day is now done remotely within 90 minutes.”

Virginie Gaillard Editorial Project Manager, Department of Communications and Digital Media, GRDF

Solution

With the help of Avanade, GRDF implemented an intranet designed as a central tool for internal communication. To manage time constraints and help speed up the process , it moved to the Microsoft Azure cloud and Microsoft Office 365 platform. The intranet brings new collaborative tools, such as SharePoint and Yammer, which were quickly adopted and provided a social and conversational aspect.

Results

One year after implementation, 10,500 users are now using the intranet each month. It has become the single access portal for all of the company's resources and a truly collaborative work platform. This project has made it possible to break away from an aging top-down method of communication, providing a more engaging, efficient communication method. Users have easy-to-use tools that are helping to build a stronger sense of community.