Retail 

As the Microsoft partner trusted by 94% of top retailers, we help accelerate retail digital transformation in an AI-first world. 
1728 x 740

Unlock AI-powered retail growth 

Progressive retailers know that turbulent times open the door to challenges – but also opportunities. We enable retailers to grow intelligently, control costs and ultimately do what matters – for their people, their profitability and the planet. We're uniquely able to deliver this thanks to our combination of unparalleled AI pedigree, our exclusive Microsoft relationship, the deep retail industry expertise of our people, our modular DNA and the expansive breadth of our capabilities.


What does this mean to you, as a progressive retailer? It means the ability to unleash intelligent channel-less commerce and customer experiences – improving customer loyalty, and driving increased customer lifetime value. It means supercharged supply chain resilience and operational agility through AI – increasing inventory accuracy and supply chain visibility, helping you react in real time to fluctuating customer demand and lifting your perfect order %. And it means elevated employee productivity and efficiency with AI copilots – keeping your employees happy, maximising their potential, and attracting the best retail talent.

Thrive in retail's AI-first era
Gen AI: Generation impact
Embrace AI to revolutionise both operations and experiences through incisive intelligence.
Unearth insight from data
Integrate advanced analytics solutions to derive actionable insights from across the business. 
Produce  actionable forecasts
Predict supply-and-demand fluctuations, enabling optimal merchandising and inventory. 
Reignite physical retail
Elevate the store experience 
Enable a truly channel-less experience for customers, blending in-store and online. 
Empower store associates
Supply the right information and capabilities to the right employees at the right time.
Optimise retail operations
Leverage real-time supply chain insights to improve transparency and fulfilment flexibility.
Responsible retail regrowth
Sustainability-centric supply chains
Embrace AI to power intelligent inventory planning, boosting efficiency and reducing emissions.
Smart store ESG
Adopt IoT and smart space platforms to optimise the ESG footprint of stores.
People-powered purpose
Turn ordinary ESG processes into engaging experiences for both customers and employees.

Our solutions for retailers

Thrive in retail's AI-first era
Gen AI: Generation impact
Embrace AI to revolutionise both operations and experiences through incisive intelligence.
Unearth insight from data
Integrate advanced analytics solutions to derive actionable insights from across the business. 
Produce  actionable forecasts
Predict supply-and-demand fluctuations, enabling optimal merchandising and inventory. 
Reignite physical retail
Elevate the store experience 
Enable a truly channel-less experience for customers, blending in-store and online. 
Empower store associates
Supply the right information and capabilities to the right employees at the right time.
Optimise retail operations
Leverage real-time supply chain insights to improve transparency and fulfilment flexibility.
Responsible retail regrowth
Sustainability-centric supply chains
Embrace AI to power intelligent inventory planning, boosting efficiency and reducing emissions.
Smart store ESG
Adopt IoT and smart space platforms to optimise the ESG footprint of stores.
People-powered purpose
Turn ordinary ESG processes into engaging experiences for both customers and employees.

Our industry expertise

Client stories

What matters to NTE employees are quality tools for great customer service.
avanade-zabka-group-microsoft-sustainability-manager-solution-264x264
What matters to Żabka Group is achieving its decarbonisation targets

What matters to NISSIN FOODS is improving efficiency through generative AI innovation

Expert spotlight

Meet our expert
Ruth Harrison
Global Retail and Consumer Goods Lead
Blog
Blog
How copilots help “people pilots” elevate store experiences

Our retail experts explore three in-store experience benefits that Copilots can deliver, by elevating the potential of in-store employees.

Blog
Blog
NRF 2024 – insights and key takeaways from our team on the ground

Avanade’s team on the ground in NYC provide their insights and takeaways from NRF 2024.

Blog
Blog
Microsoft raises the bar for industry AI with revelatory retail offerings

Microsoft has unveiled a series of solutions that set a new standard when it comes to industry-specific generative AI and data capability.

Insights

Research
Research
Realities of AI-first retail

Exclusive new research from Avanade uncovers perspectives on generative AI readiness and assesses the confidence levels of 300 senior retail leaders.

Solution
Solution
Be more with Copilot in Retail

Be more personal, productive and profitable with Microsoft Copilot. Unlock resilient, responsible retail growth – capitalizing on opportunities intelligently and efficiently, while doing what matters: For people, your profitability and the planet.

Event
Event
Avanade at NRF 2024

Experience all the AI ingenuity and retail innovation from Avanade’s NRF 2024 program.

Want to talk to an expert?

Doing what matters starts here

Tell us more about your challenge or need and we will connect you to the right Avanade expert to help you.

How can we help?

Press Contacts

North America

NA-PR@avanade.com

Europe and Middle East (EME)

EME-PR@avanade.com

Growth Markets

GM-PR@avanade.com

Headquarters

North America
Global Headquarters
1191 Second Avenue
Suite 100
Seattle, WA 98101
Europe

30 Fenchurch Street

London

EC3M 3BD

Growth Markets
Singapore Headquarters
Avanade Asia Pte Ltd
250 North Bridge Road
#30-03 Raffles City Tower
Singapore 179101