Loading...

To stay profitable and relevant in this digital age, banks and capital markets organisations need to embrace a customer-centric approach, personalise online delivery of products and services, and begin to leverage customer data meaningfully.

sitecore-customer-experiences-whitepaper-banking-thumb

A new study by Avanade and Sitecore reveals the business impact of customer experiences on your bottom line. For example, 23% of organisations focusing on customer experience see better financial performance than their competitors.1 Learn how you can build a business case for delivering more compelling customer interactions.

1Source: Research by Avanade and Sitecore – Customer Experiences and Your Bottom Line, Banking & Capital Markets, May 2016.

©2016 Avanade Inc. All rights reserved. ©2001-2016 Sitecore Corporation A/S. All rights reserved.

Executive Summary

Customer experience and your bottom line

Executive summary for the banking industry.

Vídeo

Os bancos podem tirar partido das interações do cliente

Register to access our full, cross-industry research report, Customer Experiences and Your Bottom Line.

Etapas seguintes

Descubra como podemos ajudá-lo a fornecer experiências do cliente completas e bem-sucedidas.

FECHAR
Modal window
Contrato
Partilhar esta página