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To better serve their digital customers, retail organisations need to create a seamless customer experience.

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A new study by Avanade and Sitecore reveals the business impact of customer experiences on your bottom line. For example, 20% of organisations focusing on customer experience see better financial performance than their competitors.1 Learn how you can build a business case for delivering more compelling customer interactions.

1Source: Research by Avanade and Sitecore – Customer Experiences and Your Bottom Line, Retail Industry, May 2016.

©2016 Avanade Inc. All rights reserved. ©2001-2016 Sitecore Corporation A/S. All rights reserved.

Executive Summary

Customer experience and your bottom line

Executive summary for the retail industry.

Vídeo

Aumentar o valor da vida útil dos seus clientes de retalho digital

Register to access our full, cross-industry research report, Customer Experiences and Your Bottom Line.

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Descubra como podemos ajudá-lo a fornecer experiências do cliente completas e bem-sucedidas.

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