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Guia prático de experiência do cliente

Diretrizes práticas de especialistas na Avanade sobre a forma de desenvolver as melhores experiências do cliente.

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A martech desativada é um desperdício de dinheiro

61% das empresas estão a perder receita devido aos seus conjuntos de martech, mas há alternativa.

Digital insights

See how digital can be designed for you.

Sitecore Experience Awards

Avanade joins clients Merck & Co, Volvo Cars and Open Universities Australia in winner’s column.

Australian Department of Industry redesigned its website so businesses can find what they need on -quickly and easily

Avanade leveraging agile, Sitecore and Microsoft Azure for Digital Channel Transformation project.

Police Mutual gains better view of customers

One set of priorities for IT and marketing delivers better customer experiences across channels.

Start with strategy, personalise the experience, iterate with data

Do you have a customer experience strategy or are you rooted to the incremental edits of your Content Management platform? Get out of the weeds of Content Management and focus on your customer experience so you can make your brand remembered and revered. If you start with strategy, you’ll know where your north star is and then you can gain support for the vision of your brand.

Gaining insights from your data and customising content for your customers according to their buying journey, preferences and behaviours is one of the first steps to creating more relevant experiences. In addition, developing a solid customer experience strategy, integrating disparate technologies, and creating consistency across digital and physical channels like sales and service can also help you achieve your marketing objectives for growth.

Let Avanade help you develop and implement an insights-driven digital marketing strategy, bridge multiple data sources for personalised real-time customer responses, and optimise how your customers interact with your brand. Using an end-to-end suite of solutions including digital strategy and marketing, Experience Design, data & analytics, CRM, and mobility, we can help you create compelling, personalised experiences that matter.

GUIA PRÁTICO

Guia prático de experiência do cliente

Diretrizes práticas de especialistas na Avanade sobre a forma de desenvolver as melhores experiências do cliente.

Vídeo

A day in a digital customer life

See how digital marketing, CRM and analytics converge to build positive customer interactions.

Webisode

Veja o vídeo "Informações digitais 9" para efeitos de marketing

Redefina a sua estratégia de experiência do cliente.

Webisode

Watch “Digital Insights 4” for marketing

Address key business issues today.

More Business Issues

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Next Steps

Contact us to transform your customer experiences and differentiate your brand against your competitors.

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