C&A delivers digital workplace powering Chinese expansion

Business situation

You can have the best products in the world, but without an empowered, efficient workforce, your chances of success are slim. This was the simple notion driving C&A’s radical digital workplace transformation as it set its sights on a massive opportunity to expand into China.

C&A, a Dutch-based fashion retail chain with locations in Europe and South America, was embarking on an expansion into China. But its on-premise version of Exchange 2010 was causing disruption to the daily routines and abilities of its Chinese branches. Servers would crash unexpectedly; mailboxes were limited to a relatively small 300 MB; junk mail was a constant issue; and sending and receiving mail in a timely manner was increasingly difficult. After researching the solution, C&A believed a modern Microsoft Exchange solution, hosted in the cloud, would solve its issues.

“Over 700 workforce given a modern digital workplace experience delivered by Avanade, in just 2 months.”

Jacky Shi CIO, C&A China


Avanade set out to deeply understand the client’s business strategy and future plans and presented the most attractive solution for the company to address its competitive needs. From there, Avanade designed and delivered a Microsoft Office 365 solution, migrating a workforce of over 700 from Exchange 2010 to Exchange Online hosted with Microsoft Azure. Avanade also helped C&A successfully re-configure and initiate a new Domain Name System (DNS) to improve access and stability. Perhaps most impressively, Avanade successfully completed the work in just two months.


The cost savings of moving its productivity applications to Azure have been tremendous, but the impact it’s had on C&A’s workforce is equally significant. End users now benefit from a modern user interface, available anywhere, on any device and a massive increase to 2GB of storage. The IT team has lots to be delighted about too. With less time wasted on manual operations, they are more focused now on driving strategic initiatives that align with the business.

Find out how we can help transform your workplace experience with Microsoft Office 365.

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