Business SituationThe company wanted to operate in jointly: between teams, between departments and even across national borders. Existing news and collaboration tools were not widely used, and were not integrated, feature rich or scalable to support Telenor’s global expansion.
SolutionIn 2007 Avanade was invited as a technology partner to work with Telenor on an organizational change programme, to build a collaboration platform using Microsoft Office
Communication Server® (OCS).
Avanade also set up Microsoft Office Communications Server® 2007 R2. OCS provides instant messaging and presence information so employees can see if a colleague is available or busy. By giving a real-time alternative to email and phone calls, this tool improves communication between individuals and within teams.
ResultsIn partnership with Avanade, Telenor can now build on a global platform for collaboration.
Telenor estimates that out of 100 Live Meetings, more than 20 of these can be associated with cost and time savings due to less travel and more effective meetings.
Increased efficiency, shared best practices and reduced duplication of work gives Telenor a competitive advantage.