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Embracing intelligent automation seen as key to breaking through the productivity plateau and remaining competitive in the AI-first world.
Research from Avanade highlights the need for organisations to adopt intelligent automation within three years to jump-start lagging productivity and continue to differentiate with innovation. (Click to tweet)
The research found more than half of global business leaders are confident intelligent automation will augment the human workforce rather than replace jobs. Indeed, with many organisations experiencing a productivity plateau (where it is simply impossible to increase productivity using traditional optimisation approaches), intelligent automation offers a new opportunity to outperform the competition. However, business leaders must overcome cultural concerns about intelligent automation to drive future success, with 79% of respondents acknowledging internal resistance to change is an inhibitor to the implementation of AI technologies in their organisation.
So, what does this mean for leadership in the future? Per the research, leaders will need to embrace new capabilities to remain relevant in an AI-first world. Almost two thirds (60%) of business leaders surveyed believe an understanding of new and emerging technologies, such as artificial intelligence, and an ability to manage an augmented workforce (53%) will be more important for leadership within five years than traditional functional specialisations like sales and marketing.
Avanade CEO Adam Warby says, “Leaders recognise the potential for intelligent automation to accelerate productivity by driving more value from data, and freeing employees from mundane, repetitive tasks to focus on activities that require human intervention and/or add value, like innovation.
“However, while global business leaders have moved beyond the humans vs. machines fear factor, employees are yet to be convinced. To remain relevant, leaders need a vision for the AI-first world and must educate employees on the potential of intelligent automation to drive unprecedented personal and professional capabilities.” (Click to tweet)
Avanade recommends leaders have a roadmap in place to help guide high-level conversations, as well as discussions across the entire workforce about what intelligent automation means for the human workforce.
Intelligent automation was defined for survey respondents as a form of artificial intelligence where machines mimic the learning, decision-making and actions of humans through intelligence enabled by advanced analytics and cognitive services. Examples of intelligent automation include chat bots, object/speech recognition, and natural language processing. View our intelligent automation research findings.
Embracing intelligent automation seen as key to breaking through the productivity plateau and remaining competitive in the AI-first world.
Intelligent automation is changing the workforce. How will it affect you and your employees?
Embracing intelligent automation seen as key to breaking through the productivity plateau and remaining competitive in the AI-first world.
Jennifer Grimes Douglas
+1 (503) 330-6499
Jennifer.c.grimes@avanade.com
Avanadena@golin.com
+1 415-318-4399
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