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The time is now

When you’re dealing with all the systems, tools, security and management of IT systems and tools – it’s easy to lose sight of the impact IT has on the customer experience.

The right customer experience strategy can revolutionise your customer interactions. That strategy needs to consider the changing customer journey and the new possibilities of digital marketing, CRM and data and analytics. And it provides an opportunity for you to collaborate with marketing, sales and service to create one vision and support consistent experiences across all channels.

Let us help you develop a relevant customer experience strategy, harness technology and platforms to support the ever-changing needs of your business and infuse innovation into everything you do.

PRACTICAL GUIDE

Customer Experience Practical Guide

Practical guidance from experts at Avanade on how to build your best customer experiences.

BROCHURE

Deliver digital experiences at speed

Managed services provides the powerful technology you need.

Webisode

Watch “Digital Insights 9” for marketing

Redefine your customer experience strategy.

Webisode

Watch “Digital Insights 8” for IT

Collaboration between IT and marketing.

Disconnected martech is leaving money on the table

61% of businesses are losing revenue because of their martech stack, but it doesn’t have to be this way.

Strategic view to personalisation

A three-step guide to speed up success.

Re-think your martech

Three ways to upgrade your martech and connect to your customers.

Customer Experience Practical Guide

Practical guidance from experts at Avanade on how to build your best customer experiences.

Sitecore Experience Awards

Avanade joins clients Merck & Co, Volvo Cars and Open Universities Australia in winner’s column.

Australian Department of Industry redesigned its website so businesses can find what they need on -quickly and easily

Avanade leveraging agile, Sitecore and Microsoft Azure for Digital Channel Transformation project.

Police Mutual gains better view of customers

One set of priorities for IT and marketing delivers better customer experiences across channels.

Customer Experience

Exceptional customer experiences happen by design.

Digital Marketing

Create innovative brand experiences that entice new customers and build loyalty.

Customer Analytics

Connect and personalise customer experiences with analytics capabilities.

More Business Issues

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Next steps

Contact us to capitalise on digital technologies to create market differentiation.

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