Business Situation

Żabka Group (Żabka) – a Polish retail company with a large chain of convenience stores – conducts detailed carbon reporting, and each year publishes extensive ESG (environmental, social and governance) reports. The company needed optimisation for more effective data collection, detailed operations analysis and decision-making improvements. Overall, the main goal was to obtain a comprehensive ESG data management tool.

“We have been reporting the Żabka Group's carbon footprint and publishing ESG reports every year, in which the decarbonization section is in line with TCFD (Task Force on Climate-related Financial Disclosures) recommendations. Thanks to the implemented tool, we can monitor even better and faster the level of achievement of our decarbonization targets, which have been validated by SBTi (Science Based Targets initiative).”

Anna Grabowska EVP, Chief Commercial Officer, Żabka Group


Żabka chose Microsoft Sustainability Manager (MSM), a scalable and extensible solution built on Microsoft Power Platform, to meet its needs. To support environmental measures on its sustainability journey, the company needed extensions to the MSM. To this end, Żabka engaged Accenture, together with Avanade – a joint venture between Accenture and Microsoft – for carbon management digital transformation.

Our contribution covered three streams:

  • Carbon data collection application to simplify processes and enhance user experiences.
  • Customised Microsoft Sustainability Manager, allowing for the migration of historical data and automatic data pull from external systems.
  • Customised Microsoft Power BI reporting tool for ESG analysis and decision-making.


As a result, Żabka now has a single tool (a single source of truth) for a detailed analysis of all carbon footprint operations, facilitating audits, allowing time efficiency and improving decision-making. The solution is flexible and customised for further development, covering more sophisticated business requirements.

Find out how we can help you start your journey towards smarter sustainability.

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