The Digital Sales Experience Reimagined
How our clients are using digital sales to drive employee and customer satisfaction.
Driving workforce effectiveness to fuel competitive advantage. Sound familiar? Today, leveraging digital technology is the answer to stay ahead of the competition.
A digital workplace enables your field workers and service agents to upsell and cross-sell more effectively for increased customer satisfaction and revenues. It allows workforces to take informed actions anywhere, anytime, and sellers to wow their customers.
But how do you enable this digital workplace? Key is a tight integration of social, mobile, analytics and cloud into every aspect of your business processes. In addition, leveraging the internet of things can bring the digital speed, scale and agility you need. The result: Your employees will be more effective and engaged, boosting both retention and appeal to future employees.
“With the digital workplace … we will reinvent productivity, enhance the customer experience, speed innovation and build competitive advantage.”
The case for the digital workplace is clear: Avanade research shows that 99 percent of organisations that have adopted digital workplace tools have experienced business benefits, including increased productivity, improved employee engagement and revenue growth.
Avanade is well positioned to partner with you to build your digital workplace. We’ll:
At Avanade, we have deep expertise in the design and implementation of global workplace transformations. We are the leading integrator of the Microsoft digital platform and line-of-business systems with social, mobile, cloud and analytics to enable the digital workplace.
We are the industry's leading Microsoft partner for CRM, data and analytics and mobility solutions. With the internet of things we can help you understand your business in ways you have never imagined. Some Avanade fast facts: