Deliver a connected customer experience by using Adobe and Microsoft enabled by Avanade

In these unprecedented times, one of the key challenges for organizations is to turn customer data from various sources into a comprehensive customer, citizen or patient 360-degree profile. And this view is important, as it will enable organizations to get deeper insights into the interactions and needs of their customers and stakeholders to create a more optimal way of communication.

Together with our partners Adobe and Microsoft we are happy to invite you to a joint Webinar “Deliver a connected customer experience” and provide details on how to leverage Microsoft Dynamics 365 Customer Insights and Adobe Marketing Cloud to deliver personalized customer experiences. During the Webinar our experts will focus on the following:

• Shared Vision: One integrated platform to personalize experiences across every customer interaction.
• Customer View: Compiling data from a variety of source to create a unified view on customers.
• Customer Experience: Creating segments, KPI’s and visualizations of profiles to transform customer experiences and optimize communication.