In these unprecedented times, one of the key challenges for organizations is to turn customer data from various sources into a comprehensive customer, citizen or patient 360-degree profile. And this view is important, as it will enable organizations to get deeper insights into the interactions and needs of their customers and stakeholders to create a more optimal way of communication.
Together with our partners Adobe and Microsoft we are happy to invite you to a joint and . During the Webinar our experts will focus on the following:
and provide details on how to leverage- One integrated platform to personalize experiences across every customer interaction.
- Compiling data from a variety of source to create a unified view on customers.
- Creating segments, KPI’s and visualizations of profiles to transform customer experiences and optimize communication.
Watch Webinar
Agenda
Data driven decisions with Customer Insights (CI) and Adobe Marketing
Business outcomes from CI and Adobe Marketing integration
Customer challenges and requirements
Live CI and Adobe integration demo based on customer case