Banks: Stop. Pause. Rethink.
How banks can focus on the things that matter.
Stop. Pause. Rethink.
And focus on the things that matter.
Banks now have a rare opportunity to focus on what matters.
To get ready for growth and recovery. To drive down cost and build a resilient business. To handle major market changes with flexibility and efficiency.
We’re proposing a three-phase approach we call ‘Respond, Reset and Renew’:
- Respond looks at how banks handle the massive surges in customer demand while adopting best practice remote working and maintaining staff health, safety and security. This involves balancing the human touch with AI and automation, shifting customers to digital and partnering for speed.
- Reset looks at how banks drive down cost and protect profit. It focuses on developing end-to-end digital processes, driving a variable cost structure through cloud adoption, managing credit risk and rationalising property portfolios.
- Renew looks at how banks can get to growth. There’s a potential 5% revenue uplift for banks who avoid the ‘trust deficit’. We explore how banks can offer better advice, increase personalisation and focus on ESG (Environmental, Social and Governance) investing, especially for Millennials.
Listen to our banking experts, Michelle Baxter and Saurabh Verma, talk about these three phases in more detail with The Banker, as part of their Masterclass programme.
It’s time to rethink.
“(Avanade doesn’t) just bring technology expertise. They bring a level of business acumen that really helps us come up with the right solution for the client. We can now focus on what matters. One employee said, ‘We’ve come from the Ice Age to the USS Enterprise’."
POINT OF VIEW
RESPOND: How banks can handle new demand
Coping effectively with major changes in customer engagement.
POINT OF VIEW
RESET: How banks drive down cost and protect profit
Focus on cost optimisation and efficiency through cloud and digital.
POINT OF VIEW
RENEW: How banks can get to growth
Redefine the customer relationship and get ready for recovery.
PRACTICAL GUIDE
Avanade’s new Banking Accelerator
Accelerate speed to market and improve customer engagement.
“Working together in an agile way and creating flat hierarchies requires a different culture and new policies. So, our focus was not only the new technology, but also change management. [Avanade has] a lot of experience in the field of change management and the requisite practical knowledge for the implementation."
Our banking expertise: Top banks rely on us
Avanade is a joint venture between Microsoft and Accenture. Our experts have deep knowledge about the complexities of the banking industry, and they know how to deploy digital technology to transform banks’ operations.
That’s why Avanade works with many of the world’s most successful banks. We’ve helped over 300 financial services firms worldwide, including seven of the top 10 largest banks.
Future Ready. Now. Banking Point of View
How to adapt quickly to new market forces and new competitors to become Future Ready. Now.
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