Loading...

Bring your business and customers together with Microsoft Dynamics 365 solutions

Be ready for the future with intelligent ERP and CRM applications


Microsoft Dynamics 365 is a set of intelligent business applications (CRM and ERP) that can help you run your entire business and deliver better results through predictive, AI-driven insights. When properly integrated, it allows organizations to see business and customer data in one place, share that data across lines of business, and enable a more proactive approach to accelerate business results.

Avanade’s Microsoft Dynamics 365 services provide companies a consistent, high-quality, and predictable way to empower employees and connect the entire customer experience. We offer strategic advice and technology solutions that span sales and marketing, intelligent customer service, connected field service, modern finance and operations, and e-commerce. And as the market leader for Dynamics 365 implementation and solutions, we are helping organizations rethink how to get more value from these technology investments in the post-COVID world.

Our comprehensive Dynamics 365 strategy includes:

  • Ongoing investments in Dynamics 365 add-on products featured on Microsoft AppSource.
  • Powerful partnerships – with Microsoft, Accenture, Adobe, Sitecore, and ISVs specializing in industry solutions e.g. K3 and Annata.
  • Unsurpassed international implementation experience as the world’s No. 1 Microsoft partner, and 14-time Microsoft Partner of the Year winner.
  • End-to-end services from Advisory, global implementation, and managed services.
  • Unique industry business process modeling tools, called AIES (Avanade Intelligent Enterprise Solutions).

Microsoft Dynamics 365 ERP and CRM solutions


Bring customers and business together with next-generation ERP and CRM solutions:

Effective ERP (enterprise resource planning) brings all your business processes together to help your company improve collaboration, make data-driven decisions, and advance business productivity. Microsoft Dynamics 365 ERP solutions assist you with financial management, supply chain and operations management, human resources management, business intelligence, and even more.

To complement this, strong CRM (customer relationship management) can significantly increase your profitability. By streamlining administrative processes in your sales, marketing, and service divisions, Microsoft Dynamics 365 CRM solutions let you focus on building and maintaining the customer relationships that matter.

In short, combining Microsoft Dynamics 365 ERP solutions and Microsoft Dynamics 365 CRM solutions lets you make smarter decisions and take actions that drive your business to the next level.

Microsoft Dynamics AX migration


From a local hosted solution to a cloud-based platform

Migrate from Microsoft Dynamics AX to the Dynamics 365 cloud today – and say hello to better security, increased accessibility, and always being up to date. With its cloud-first platform and comprehensive data, Dynamics 365 brings essential new levels of flexibility and efficiency to organizations’ operations.

Are you ready to upgrade from Microsoft Dynamics AX to Dynamics 365? Discover how DGS made their ERP platform future-ready by migrating.

“Avanade delivers a broad proposition to global enterprises. Avanade is a joint venture established by Accenture and Microsoft in 2000, an alliance that has been furthered by the recent formation of the Accenture Microsoft Business group to build on the Microsoft stack with a focus on using Dynamics 365 to optimize business processes… While the company continues to demonstrate its traditional strengths — scale, breadth of domain capabilities, and lineage — it has also gained significant scale beyond Dynamics.”

The Forrester WaveTM: Microsoft Dynamics 365 Services, Q2 2019

    POINT OF VIEW

    Rethink customer care now

    Provide responsive customer care for the post-COVID world.

    eBook

    Quick Start Remote Assist Enablement and Support

    A program to keep first-line workers connected to experts.

    BLOG POST

    Future-ready manufacturing requires a future-ready solution

    David Morgan discusses the importance of technology for manufacturers to power breakthrough innovations and drive more efficient operations.

    An experienced Microsoft Dynamics partner you can trust

    • Forrester awarded Avanade “market leader” status for Dynamics 365 technologies – praising our peerless skills, balanced portfolio of ERP and CRM solutions, experience of delivering enterprise-wide transformation and our industry-sector competency.
    • Avanade is recognised by HFS as a leader for Dynamics 365.
    • IDC named Avanade and Accenture as market leaders for our work in implementing Microsoft solutions.
    • Avanade has been awarded Microsoft Global SI Alliance Partner of the Year 16 times – more than any other partner - and recognised with 9 awards in 2021 including Microsoft 2020 Dynamics 365 Customer Insights Partner of the Year, Dynamics 365 Customer Service Partner of the Year, and Dynamics 365 Supply Chain Management & Finance Partner of the Year.
    • Avanade recognised as Microsoft 2021 Global Partner of the Year Finalist for Digital Transformation, and for Dynamics 365 Sales.
    Finance Future Fitness Check

    Learn more about digital transformation of finance and accounting in Avanade’s finance automation whitepaper.

    Microsoft AX Upgrade

    Upgrade from Microsoft AX to Dynamics 365 with a proven expert.

    Avanade recognised as leader in Forrester Wave™ Report on Dynamics 365

    Research from Forrester indicates Avanade is well positioned to help businesses use D365 CRM and ERP to become future-ready.

    Awards and Recognition

    Our work gets noticed. See what we’ve won for our people, our skills and our clients.

    Industry thinking

    Read the latest Industry thought leadership.

    Transform with Microsoft Dynamics 365

    Find out how we can help transform your enterprise with Microsoft Dynamics 365.

    Share this page