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Deliver amazing digital customer experiences

Today it’s critical to know your customers in ways they expect – and in new, exciting ways they’ve never imagined.

Enterprises that succeed in the changing digital landscape will transform all of the interactions they have with their customers across multiple channels. Through digital strategy, design, insight and technology, Avanade can help you create customer experiences that matter.

“In a matter of weeks, Avanade helped us to realise results by enhancing our digital capabilities internally and our engagement with fans externally.”

Claire Williams Deputy Team Principal and Commercial Director, Williams Martini Racing

Our approach: Digital designed for you

If you’re an IT executive, you need to have the right customer experience strategy to help you achieve your business and IT objectives. This means harnessing technologies and platforms to support the ever-changing needs of your business and infuse innovation into everything you do.
Explore digital designed for IT.


If you’re a marketing executive, you need to create compelling, personalised experiences that matter. This requires an insights-driven digital marketing strategy that enables you to optimise how your customers interact with your brand.
Explore digital designed for marketing.


Whatever your objective, we can help with an approach designed to address your specific needs. This is digital designed for you.

World-leading digital customer expertise

Our scalable digital customer solutions – including CRM, data and analytics, experience design, digital marketing and digital marketing managed services – are powered by cutting-edge technologies such as Sitecore, Microsoft Azure and Microsoft Dynamics CRM. And they’re built by the best in the business: us.

  • We are Sitecore’s first and only Global Platinum Partner – more Sitecore installations than any other provider.
  • We have received nine Sitecore Site of the Year and Experience Awards.
  • We have more than 1,300 trained Sitecore specialists and over 75 Sitecore clients, with projects delivered in 20 countries.
  • We are a leading Microsoft partner for CRM, data and analytics, and mobility.
  • We are a Microsoft Azure Preferred Partner with more certified professionals and more consumption of Azure than any other Microsoft partner.

Customer experience can impact your bottom line

Research from Avanade and Sitecore shows the value of compelling customer experiences.

Digital customer experiences that matter

Know your customers; create winning experiences.

A day in the life of a digital customer

See how digital marketing, CRM and analytics converge to build positive customer interactions.

Serving the public in the digital age

Government agency innovates to better service customers

Police Mutual gains better view of customers

One set of priorities for IT and marketing delivers better customer experiences across channels.

Avanade and Williams Martini Racing

Avanade worked with Williams Martini Racing to produce a new website, using Sitecore and Microsoft Azure technologies.

Cricket Australia delights fans

Harnessing the power of digital to redefine customer experience.

Digital Strategy

Transform your business with digital technologies.

Digital Marketing

Deliver digital customer experiences that build loyalty and enhance your brand.

Digital Marketing Analytics

Understand your customers in ways you have never imagined.

More Business Issues

Digital Business

Digital business is here, disrupting every industry it touches. Be the disruptor, not the disrupted.

View More
Digital Workplace

Create a digital employee experience that promotes engagement and informed actions.

View More
The New Economics of IT

New approaches to IT that maximise efficiency, increase agility and give the freedom to innovate.

View More

Next steps

Contact us to capitalise on digital technologies to create market differentiation.

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