Stop. Pause. Rethink.

And focus on the things that matter.

Banks now have a rare opportunity to focus on what matters.

To get ready for growth and recovery. To drive down cost and build a resilient business. To handle major market changes with flexibility and efficiency.

We’re proposing a three-phase approach we call ‘Respond, Reset and Renew’:

  • Respond looks at how banks handle the massive surges in customer demand while adopting best practice remote working and maintaining staff health, safety and security. This involves balancing the human touch with AI and automation, shifting customers to digital and partnering for speed.
  • Reset looks at how banks drive down cost and protect profit. It focuses on developing end-to-end digital processes, driving a variable cost structure through cloud adoption, managing credit risk and rationalising property portfolios.
  • Renew looks at how banks can get to growth. There’s a potential 5% revenue uplift for banks who avoid the ‘trust deficit’. We explore how banks can offer better advice, increase personalisation and focus on ESG (Environmental, Social and Governance) investing, especially for Millennials.

Listen to our banking experts, Michelle Baxter and Saurabh Verma, talk about these three phases in more detail with The Banker, as part of their Masterclass programme.

It’s time to rethink.

“(Avanade doesn’t) just bring technology expertise. They bring a level of business acumen that really helps us come up with the right solution for the client. We can now focus on what matters. One employee said, ‘We’ve come from the Ice Age to the USS Enterprise’."

Paul Mason CIO, CMHC

Avanade talks to The Banker

Time to Rethink: how banking needs to change.


How banks drive down cost and protect profit

Focus on cost optimisation and efficiency through cloud and digital.


How banks can get to growth

Redefine the customer relationship and get ready for recovery.


Avanade’s new Banking Accelerator

Accelerate speed to market and improve customer engagement.

“Working together in an agile way and creating flat hierarchies requires a different culture and new policies. So, our focus was not only the new technology, but also change management. [Avanade has] a lot of experience in the field of change management and the requisite practical knowledge for the implementation."

Wolfgang Hausner Senior Project Manager, Raiffeisen Bank International

Our banking expertise: Top banks rely on us

Avanade is a joint venture between Microsoft and Accenture. Our experts have deep knowledge about the complexities of the banking industry, and they know how to deploy digital technology to transform banks’ operations.

That’s why Avanade works with many of the world’s most successful banks. We’ve helped over 300 financial services firms worldwide, including seven of the top 10 largest banks.

Banks: Stop. Pause. Rethink.

How banks can focus on the things that matter.

It’s time for Teams

Create a distinctive workplace experience.

Future Ready. Now. Banking Point of View

How to adapt quickly to new market forces and new competitors to become Future Ready. Now.

Coping with Disruption

How banks and insurers are adopting different approaches to transformation.

Allied Irish Bank empowers its employees with new collaboration tools to better serve customers

AIB partnered with Accenture and Avanade to implement Microsoft 365 in the cloud.

FHLBC celebrates 18 years of business technology success with Avanade

Avanade provides customer relationship management (CRM), workplace collaboration, data, artificial intelligence and cloud solutions to Federal Home Loan Bank of Chicago.

ABN AMRO embraces DevOps to continually give employees cutting-edge digital workplace tools

ABN AMRO embraces DevOps to continually give employees cutting-edge digital workplace tools.

Digital Marketing

Create innovative brand experiences that entice new customers and build loyalty.

Analytics and AI

Create the advantage you need for the future-ready business.

Cloud and Application Services

Let your applications drive your infrastructure.


Transforming businesses into digital enterprises, whatever the industry.

Next steps

Find out how we can help your bank undergo digital transformation.

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