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To better serve their digital customers, retail organisations need to create a seamless customer experience.

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A new study by Avanade and Sitecore reveals the business impact of customer experiences on your bottom line. For example, 20% of organisations focusing on customer experience see better financial performance than their competitors.1 Learn how you can build a business case for delivering more compelling customer interactions.

1Source: Research by Avanade and Sitecore – Customer Experiences and Your Bottom Line, Retail Industry, May 2016.

©2016 Avanade Inc. All rights reserved. ©2001-2016 Sitecore Corporation A/S. All rights reserved.

EXECUTIVE SUMMARY

Customer experience and your bottom line

Executive summary for the retail industry.

VIDEO

Increasing the lifetime value of your digital retail customers

Register to access our full, cross-industry research report, Customer Experiences and Your Bottom Line.

Next Steps

Find out how we can help you deliver winning end-to-end customer experiences.

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