Come join us
There’s one in every group—the person who sees what’s possible and goes after it. If you’re a consultative deal hunter who gets energized by opening doors, shaping bold Microsoft-powered solutions, and closing business, you’ll thrive at Avanade.

Role snapshot (SMC: Small, Medium, Channel)
As a Business Development Sales Executive, you’ll own net-new and expansion opportunities across a territory of small and mid-market customers and partner-led accounts. You’ll run a high-velocity pipeline, build repeatable plays, and lead co-sell motions with Microsoft and channel partners—taking pursuits from first outreach through negotiation and close.

What success looks like

• Build and progress a consistent pipeline through disciplined prospecting and partner-sourced lead flow.

• Win Microsoft-powered services deals by running tight discovery, aligning solution teams, and leading pursuit execution.

• Grow relationships through land-and-expand motions and clear account plans with Microsoft and channel partners.

Deal & candidate profile (to help you self-select)
You’ll be a strong fit if you can point to specific wins in net-new logo and can run a disciplined, high-activity motion in partnership with Microsoft and/or channel partners.

• Typical deals: Microsoft-powered consulting/services (discovery → proposal/SOW (Statement of Work) → close).

• Buying complexity: multi-stakeholder (Business + IT) with executive alignment required.

• Your operating cadence: consistent prospecting, clean CRM (Customer Relationship Management System) hygiene, and weekly pipeline inspection.

• Own the end-to-end sales cycle (prospect → discovery → solution shaping → proposal/SOW → negotiation → close) across net-new and expansion opportunities.

• Build and convert a high-velocity pipeline through daily prospecting, outbound campaigns, and partner-sourced lead flow.

• Lead Microsoft co-sell and channel motions: build joint account plans, activate partners, and run partner-led pursuits.

• Run disciplined pursuit management: qualify fast, set a win strategy, mobilize delivery/solution teams, and manage internal approvals through contracting.

• Develop and expand executive relationships: map stakeholders, create advocates, and position Avanade as a long-term partner.

• Drive growth in priority industries (varies by territory), such as Financial Services, Healthcare & Life Sciences, Retail & Consumer Goods, Energy/Resources, and Communications/Media/Technology.

At Avanade we create change for a living, and joining us is your chance to do the same. Founded in 2000 by Accenture LLP and Microsoft Corporation, we have 50,000 people in more than 20 countries helping the world’s biggest and most innovative organizations realize results in a digital world – with business technology solutions, cloud and managed services that combine insight, innovation and expertise in Microsoft technologies. Find out more at avanade.com/careers

The D365 Customer Engagement (Customer Service) Business Solution Advisor is responsible for driving revenue for the D365 Customer Engagement (Customer Service) business, globally, through prospecting, acquisition, development, and expansion customer opportunities.

JOB SUMMARY:

The D365 Customer Engagement (Customer Service) Business Solutions Advisor (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams. The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The BSA will specialize in Microsoft Dynamics Customer Engagement Solutions for Customer Service and therefore provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development. This role will be cross-industry.

What you'll do:

Sales Support (60%)

· Proactively deliver strategic messages and roadmaps to both new and existing customers within the Local Account Groups

· Work with the Business development (sales) team to develop and execute selling strategies

· Provide pre-qualification expertise to evaluate customers' business needs and align them based upon Avanade differentiators

· Consistently build depth in breadth in technology expertise through Avanade’s multiple tools, mandated training, access to enterprise cutting edge engagements

· Help the customer see what is possible with technology (visionary)

· Manage customer information using internal tools such as the internal CRM system, deal pricing tool, and/or regional sales spreadsheets

· Deliver quality presentations (both written and oral) and customized product demonstrations (POC)

· Serve as the Solution lead for new opportunities and direct large proposal efforts

· Understand customer business requirements to the depth you are able to spark conversation around new opportunities (what is possible with technology)

Solution Development (30%)

· Build relationships with Accenture, Microsoft, industry groups and customers

· Give input to the Global COE Team in developing and executing plans for brand development, customer referrals, market awareness and market positioning

· Represent Avanade at relevant customer and industry events and write POV documents/conduct webinars which create positive exposure for Avanade’s brand

· Contribute to the development of Avanade intellectual property, including assets and knowledge capital

· Evangelize the Customer Service/Contact Centre solutions across the Global regions

Customer Delivery (10%)

· Project kickoff support

· Customer/Prospect training

OBJECTIVES / METRICS for Avanade Customer Engagement BSA:

· Sales Support (sales and revenue targets)

· Solution Assets

· Harvesting of field-generated assets

· Continual Growth and Maintaining of technical skills and certifications

· Avanade Capability Readiness and Thought Leader (MU and Sales)

· Be active in Avanade technology communities & demonstrate leadership

· Be active in Customer Service/Contact Centre communities & demonstrate leadership

As a Data Protection Consultant, you’ll lead the delivery of data protection and data governance solutions for Avanade clients. You’ll bring hands-on technical expertise, own project outcomes, and guide clients and junior team members through complex security and compliance initiatives.

What you’ll do

· Lead or co-lead client engagements focused on data protection and data governance.

· Design and implement Microsoft Purview solutions (e.g., sensitivity labeling strategies, advanced DLP policies/integrations, Purview DSPM, data lifecycle/retention controls).

· Perform threat mapping and gap analysis across structured, unstructured, cloud, and on-premises data.

· Facilitate client workshops and stakeholder discussions to translate requirements into scalable, secure Microsoft-based solutions.

· Own solution design decisions, configuration, and technical documentation.

· Provide technical mentorship to Analysts and Senior Analysts; lead workstreams or small teams.

· Contribute to estimations, delivery planning, and risk management.

· Support solutioning efforts, proposals, and internal capability development.

· Build awareness and controls for emerging AI and agentic AI security considerations (e.g., Security Copilot).

This position is open to candidates located in the locations listed on the job requisition. Candidates are welcome to work remotely or out of one of our regional offices. Travel is required.

About the role

As a Data Protection Manager, you’ll lead the delivery of data protection and data governance solutions for Avanade clients. You’ll bring hands-on technical expertise, own project outcomes, and guide clients and junior team members through complex security and compliance initiatives.

What you’ll do

• Lead or co-lead client engagements focused on data protection and data governance.

• Design and implement Microsoft Purview solutions (e.g., sensitivity labeling strategies, advanced DLP policies/integrations, Purview DSPM, data lifecycle/retention controls).

• Perform threat mapping and gap analysis across structured, unstructured, cloud, and on-premises data.

• Facilitate client workshops and stakeholder discussions to translate requirements into scalable, secure Microsoft-based solutions.

• Own solution design decisions, configuration, and technical documentation.

• Provide technical mentorship to Analysts and Senior Analysts; lead workstreams or small teams.

• Contribute to estimations, delivery planning, and risk management.

• Support solutioning efforts, proposals, and internal capability development.

• Build awareness and controls for emerging AI and agentic AI security considerations (e.g., Security Copilot).