HNTB: Digital transformation in the engineering industry

Business Situation

HNTB is a leading architecture, engineering, planning and program management firm with annual revenues in excess of $1 billion and close to 4,000 employees. The firm recently reengineered its sales and project management solutions leveraging Microsoft technologies to bring the firm into the digital age. Key drivers on this journey were the goals of an integrated project workplan (scope, schedule, budget and resources), enterprise-wide collaboration, shared data access and addressing employee technology expectations.

“The intent of our transformation program is to connect HNTB’s core business processes into an integrated solution thereby increasing employee productivity, data quality and project performance,” said Brian Swenson, Chief Process Officer, HNTB.

“Our program team is a three-legged stool: the business, IT and Avanade,”

Brian Swenson Chief Process Officer, HNTB

Solution

HNTB leveraged Avanade’s experience in business process design, enterprise resource planning (ERP) and customer relationship management (CRM) to replace more than 55 unique and custom applications. The company partnered with Avanade to develop a modern IT platform based on Microsoft Dynamics AX, Dynamics CRM and Microsoft collaboration tools. These solutions are helping to automate HNTB’s project lifecycle, including sales, contracting, project management and billing.

Results

The new digital platform is strengthening the firm’s ability to connect across all business processes so employees can more effectively bolster client relationships and deliver results. “Our program team is a three-legged stool: the business, IT and Avanade,” remarked Swenson.

To learn more about HNTB’s move to a digital workplace, watch an excerpt from an interview with HNTB’s CPO, Brian Swenson, below. The full interview is available on CXOTalk's website.

Learn more about how Avanade is helping companies move to the next generation of intelligent business applications in the cloud with Microsoft Dynamics 365.

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