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Bring your business and customers together with Microsoft Dynamics 365

Be ready for the future with intelligent business applications.


Microsoft Dynamics 365 is a set of intelligent business applications (CRM and ERP) that can help you run your entire business and deliver greater results through predictive, AI-driven insights. When properly integrated, it allows organizations to see business and customer data in one place, share that data across lines of business, and enable a more proactive approach to accelerate business results.

Avanade’s Microsoft Dynamics 365 services provide companies a consistent, high-quality, and predictable way to enable employees and connect the entire customer experience. We offer strategic advice and technology solutions that span sales and marketing, intelligent customer service, connected field service, modern finance and operations, and ecommerce. And as the market leader for Dynamics 365 implementation and solutions, we are helping organizations rethink how to get more value from these technology investments in the post-COVID world.

Our comprehensive Dynamics 365 strategy includes:

  • Ongoing investments in Dynamics 365 add-on products featured on Microsoft AppSource.
  • Powerful partnerships – with Microsoft, Accenture, Adobe, Sitecore and ISVs specializing in industry solutions e.g. K3 and Annata.
  • Unsurpassed international implementation experience as the world’s No. 1 Microsoft partner, and 14-time winner Microsoft Partner of the Year.
  • End-to-end services from Advisory, global implementation and managed services.
  • Unique industry business process modeling tools, called AIES (Avanade Intelligent Enterprise Solutions).

“Avanade delivers a broad proposition to global enterprises. Avanade is a joint venture established by Accenture and Microsoft in 2000, an alliance that has been furthered by the recent formation of the Accenture Microsoft Business group to build on the Microsoft stack with a focus on using Dynamics 365 to optimize business processes… While the company continues to demonstrate its traditional strengths — scale, breadth of domain capabilities, and lineage — it has also gained significant scale beyond Dynamics.”

The Forrester WaveTM: Microsoft Dynamics 365 Services, Q2 2019

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    An experienced partner you can trust

    • Forrester awarded Avanade “market leader” status for Dynamics 365 technologies – praising our peerless skills, balanced portfolio of ERP and CRM solutions, experience of delivering enterprise-wide transformation and our industry-sector competency.
    • Avanade is recognized by HFS as a leader for Dynamics 365.
    • IDC named Avanade and Accenture as market leaders for our work in implementing Microsoft solutions.
    • Microsoft 2018 Alliance SI Partner of the Year for the 11th consecutive year
    • Microsoft 2018 Dynamics for Finance and Operations Partner of the Year
    • Microsoft 2018 Global Finalist for the Dynamics Customer Service Award
    Microsoft AX Upgrade

    Upgrade from Microsoft AX to Dynamics 365 with a proven expert.

    Avanade recognized as leader in Forrester Wave™ Report on Dynamics 365

    Research from Forrester indicates Avanade is well positioned to help businesses use D365 CRM and ERP to become future-ready.

    Awards and Recognition

    Our work gets noticed. See what we’ve won for our people, our skills and our clients.

    HfS Blueprint Report on Microsoft Dynamics Services

    New research ranks Accenture and Avanade as leaders for Microsoft Dynamics implementation services.

    Industry thinking

    Read the latest Industry thought leadership.

    Contact Avanade

    Next steps

    Find out how we can help transform your enterprise with Microsoft Dynamics 365.

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