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Accelerate your digital transformation with Microsoft Dynamics 365

Be ready for the future with intelligent business applications.


Microsoft Dynamics 365 is a set of intelligent business applications (CRM and ERP) that can help you run your entire business and deliver greater results through predictive, AI-driven insights. When properly integrated, it allows organizations to see business and customer data in one place, share that data across lines of business, and enable a more proactive approach to accelerate business results.

Avanade’s Microsoft Dynamics 365 services provide companies a consistent, high-quality, and predictable way to enable employees and connect the entire customer experience. We offer strategic advice and technology solutions that span sales and marketing, intelligent customer service, connected field service, modern finance and operations, and ecommerce. And as the market leader for Dynamics 365 implementation and solutions, we are helping organizations rethink how to get more value from these technology investments in the post-COVID world.

Our comprehensive Dynamics 365 strategy includes:

  • Ongoing investments in Dynamics 365 add-on products featured on Microsoft AppSource.
  • Powerful partnerships – with Microsoft, Accenture, Adobe, Sitecore and ISVs specializing in industry solutions e.g. K3 and Annata.
  • Unsurpassed international implementation experience as the world’s top Microsoft partner.
  • End-to-end services from Advisory, global implementation and managed services.
  • Unique industry business process modeling tools, called AIES (Avanade Intelligent Enterprise Solutions).
    POINT OF VIEW

    Rethink customer care now

    Provide responsive customer care for the post-COVID world.

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    A program to keep first-line workers connected to experts.

    BLOG POST

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    An experienced partner you can trust

    Avanade is well equipped to deploy your global implementation of Microsoft Dynamics 365.

    • Avanade has been awarded Microsoft Global SI Alliance Partner of the Year 17 times – more than any other partner – and recognized in 2022 as Microsoft Global Partner of the Year for Dynamics 365 Customer Insights & Marketing, Dynamics 365 Customer Service & Field Service, and named Finalist for Dynamics 365 Sales and Dynamics 365 Supply Chain Management and Intelligent Order Management.
    • Together with Accenture, we’re the world’s largest Dynamics 365 partner.
    • We offer extensive multi-platform expertise in the complete Microsoft technology stack and ecosystem.
    • Our deep vertical and micro-vertical industry expertise based on 30 years of Accenture industry experience and our industry-specific business process modeling and implementation methodology enable faster time to value and lower total cost of ownership.
    • We offer exclusive add-on products featured on Microsoft AppSource, the new Microsoft online store for certified software applications pre-configured for Microsoft Azure.
    • Our Advanced Technology Centers and exclusive International Rollout program combine the benefits and scale of a global workforce with the consistency and collaboration of a local team
    • Our Managed Services solutions for Dynamics 365 enables you to operate efficiently and innovative at scale.
    Avanade recognized as leader in Forrester Wave™ Report on Dynamics 365

    Delivering digital transformation with intelligent business applications.

    Awards and Recognition

    Our work gets noticed. See what we’ve won for our people, our skills and our clients.

    HfS Blueprint Report on Microsoft Dynamics Services

    New research ranks Accenture and Avanade as leaders for Microsoft Dynamics implementation services.

    Industry thinking

    Read the latest Industry thought leadership.

    Contact Avanade

    Next steps

    Find out how we can help transform your enterprise with Microsoft Dynamics 365.

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