Sales Support supports Avanade's sales teams in successfully and efficiently closing new business and leveraging specific skills depending on the area of focus. Will support administrative functions, and complete analytics to report accurate, efficient, and timely processes and information sharing. Additionally, this role will work directly with upper management to contribute to developing reports and credentials to support Business Developers and Account Leaders in achieving territorial sales growth targets.

What you'll do

-Contribute to the development and implementation of relevant processes and tools for a given territory/region/Market Unit to support decisions and sales growth-Contribute to an environment that facilitates sales enablement and fulfillment of proposals in an efficient manner-Support the yearly account plans process-Per leadership specifications, modifies processes and procedures to reflect customer and market needs and continuously exceeds customer expectations in a timely manner-Support development and implementation of management decision tools-Provide regular pipeline reporting and revenue forecasting to inform strategic planning and decisions-Develop and maintain a well-organized filing system to permit easy reference and rapid retrieval of information.

Avanade is seeking a strategic alliance and go-to-market leader to drive our relationship with Microsoft's Frontier Sales and GTM organization and accelerate joint AI transformation opportunities worldwide.

This role sits at the intersection of alliance management, sales, business development, and AI innovation. The successful candidate will be responsible for strengthening executive relationships across Microsoft and Avanade, identifying and developing joint market opportunities, influencing go-to-market strategy, and helping customers realize business value through AI-powered transformation.

The ideal candidate brings deep experience within the Microsoft ecosystem, a proven enterprise sales track record, strong executive presence, and the ability to lead through influence across complex global organizations.

What you'll do

Lead the Microsoft Frontier Alliance Relationship

• Serve as Avanade's primary alliance leader for Microsoft's Frontier Sales and GTM organization.
• Build and maintain executive and field-level relationships across Microsoft stakeholders.
• Establish governance, operating rhythms, and engagement models that strengthen collaboration and business outcomes.
• Act as a trusted advisor to both Avanade and Microsoft leadership teams.

Accelerate Joint Go-to-Market Growth

• Develop and execute joint go-to-market strategies aligned to AI transformation priorities.
• Partner with Microsoft sellers and account teams to identify, develop, and advance strategic opportunities.
• Build and support account planning, pipeline generation, co-selling motions, and pursuit strategies.
• Increase awareness and adoption of Avanade's AI, data, cloud, and business transformation capabilities across the Microsoft field organization.

Drive AI Transformation Opportunities

• Position Avanade as a strategic partner for customers adopting AI technologies and new operating models.
• Collaborate with industry, sales, advisory, and solution leaders to create differentiated customer value propositions.
• Help shape opportunities early in the customer lifecycle, influencing AI strategy, readiness, business cases, and transformation roadmaps.
• Align Avanade capabilities with Microsoft's evolving AI initiatives, including Copilot, Azure AI, Azure AI Foundry, and emerging agentic solutions.

Enable High-Impact Co-Delivery Models

• Work across sales and delivery teams to establish effective collaboration models with Microsoft.
• Support the development of scalable approaches that combine Microsoft engineering expertise and Avanade delivery capabilities.
• Help create repeatable offerings, reference architectures, customer success stories, and market-ready solutions.

Influence Across a Global Matrix Organization

• Collaborate across Avanade, Microsoft, and Accenture teams to ensure a coordinated market approach.
• Align regional, industry, and solution-area priorities to maximize growth opportunities.
• Navigate complex stakeholder environments while driving alignment and execution without direct authority.
• Foster collaboration among sales, marketing, solution, and delivery leaders globally.

Support Alliance Growth and Market Impact

• Contribute to joint business planning and alliance growth strategies.
• Identify market trends, customer demand patterns, and competitive developments that impact growth opportunities.
• Provide alliance insights that inform sales campaigns, executive events, thought leadership, and strategic programs.
• Help expand Avanade's visibility and influence within Microsoft's AI transformation ecosystem.

At Avanade, we see how the power of Dynamics 365 CE & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. 
 
Come join us

As a Dynamics 365 Customer Engagement Functional Consultant, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery 
 
What you'll do

We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value. 
 
Key Responsibilities: 
 
• Solution Design & Configuration: Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.) to meet client requirements. Ensure the system is set up to optimize workflows, data management, and reporting. 
 
• Client Engagement: Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into functional solutions. 
 
• Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. 
 
 Customization & Integration: 
• Customize Dynamics 365 CE to match client-specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. 
 
• Client Advisory & Best Practices: 
• Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimization. 
• Governance & Security: Implement data governance, security roles, and compliance policies across environments. 
• Training & Enablement: Conduct workshops, training sessions, and knowledge transfers to client teams or internal staff. 
• Continuous Improvement: Stay up to date with Microsoft’s roadmap, new features, and industry trends to advise clients strategically. 
 
Documentation & Reporting: 
• Document functional specifications, configuration settings, and system changes. Prepare regular project status reports and communicate progress to both internal teams and clients. 
 
Collaboration with Cross-functional Teams: 
• Work closely with technical teams (developers, system administrators) and project managers to ensure successful solution delivery. Participate in project planning and progress meetings, providing functional expertise throughout the project lifecycle 
 
Experience Required  
 
• Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). 
• Hands-on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. 
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. 
• Ability to work directly with business stakeholders to provide functional solutions and best practices. 
• Strong understanding of CRM principles and customer engagement processes. 
• Excellent stakeholder management and communication skills. 
 

ERP Finance Consultant (Business Analyst) is responsible for identifying, developing, and deploying end-user solutions in system implementation. Business Analyst ensures business requirements are adequately met and provide a variety of leadership and advisory services around project management, business process development, implementation support, and end-user training as required. Additionally, lead project planning, implementation, and requirements gathering efforts across projects to work through complex problems. Acting liaison between Avanade clients and consultants, particularly during the initial phase of projects. Background in accounting and accounting processes are ideal.