Summary
The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

Key Accountabilities
Account Management

• Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.

• Manage key, strategic client relationships either personally or through a medium to large account team.

• Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels.

• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.

• Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

• Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s).

• Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

• Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.

• Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s mid- to long-term strategic needs.

• Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.

• Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.

• Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Key Performance Indicators
Client Experience

• Overall & thought leadership / inspiration

Account Growth

• Account Sales & Revenue Growth - both AMBG and Avanade

• Account level CCI (Sold & Delivered)

• Personal Chargeability (30%)

Knowledge

• Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.

• Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward.

• Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders

Come Join Us

Want to drive customer value with AI and turn your ideas into human impact? So do we. 

At Avanade, we are breaking apart the traditional process of setting strategies and goals first, then finding technologies to achieve them. In the age of AI and rapid digital transformation, there’s no time for that linear process. We partner with clients to accelerate value by being ambitious, imaginative – and fast. We believe “big” and deliver personally. We relentlessly challenge, encourage, support our client partners and each other. 

About Avanade Advisory and Experiences 

As the strategic and experience consulting arm of Avanade, our Advisory & Experiences practice ensures enterprise technology investments deliver real business results. We combine deep Microsoft expertise with strategic vision and human understanding to transform how organizations apply technology to accomplish their goals. Our approach is comprehensive yet practical: we develop strategies rooted in business objectives, design systems that humans actually want to use, and enable our clients to implement real solutions that drive measurable outcomes—from operational efficiency to productivity gains, sustainable growth, and breakthrough innovation. 

Within Organizational Change Management (OCM), we guide clients through the journey from awareness to adoption for critical Artificial Intelligence, Enterprise Resource Planning, Customer Relationship Management, and Microsoft 365 transformations. Our consultants help our clients realize the full value of their Microsoft technology investments, aligning stakeholders around shared visions, developing and implementing tailored change strategies, leading communications and engagement efforts, assessing change impacts, and designing training programs that upskill workforces and drive sustained adoption. We measure what matters—tracking progress, surfacing insights, and adjusting strategies to ensure lasting impact. Microsoft is our medium, and we are masters of our craft—bringing unmatched product knowledge, strategic insight, and human-centered delivery to every engagement. 

Come join us
There’s one in every group—the person who sees what’s possible and goes after it. If you’re a consultative deal hunter who gets energized by opening doors, shaping bold Microsoft-powered solutions, and closing business, you’ll thrive at Avanade.

Role snapshot (SME&C: Small, Medium Enterprises & Channel)
As a Business Development Sales Executive, you’ll own net-new and expansion opportunities across a territory of small and mid-market customers and partner-led accounts. You’ll run a high-velocity pipeline, build repeatable plays, and lead co-sell motions with Microsoft and channel partners—taking pursuits from first outreach through negotiation and close.

What success looks like

• Build and progress a consistent pipeline through disciplined prospecting and partner-sourced lead flow.

• Win Microsoft-powered services deals by running tight discovery, aligning solution teams, and leading pursuit execution.

• Grow relationships through land-and-expand motions and clear account plans with Microsoft and channel partners.

Deal & candidate profile (to help you self-select)
You’ll be a strong fit if you can point to specific wins in net-new logo and can run a disciplined, high-activity motion in partnership with Microsoft and/or channel partners.

• Typical deals: Microsoft-powered consulting/services (discovery → proposal/SOW (Statement of Work) → close).

• Buying complexity: multi-stakeholder (Business + IT) with executive alignment required.

• Your operating cadence: consistent prospecting, clean CRM (Customer Relationship Management System) hygiene, and weekly pipeline inspection.

• Own the end-to-end sales cycle (prospect → discovery → solution shaping → proposal/SOW → negotiation → close) across net-new and expansion opportunities.

• Build and convert a high-velocity pipeline through daily prospecting, outbound campaigns, and partner-sourced lead flow.

• Lead Microsoft co-sell and channel motions: build joint account plans, activate partners, and run partner-led pursuits.

• Run disciplined pursuit management: qualify fast, set a win strategy, mobilize delivery/solution teams, and manage internal approvals through contracting.

• Develop and expand executive relationships: map stakeholders, create advocates, and position Avanade as a long-term partner.

• Drive growth in priority industries (varies by territory), such as Financial Services, Healthcare & Life Sciences, Retail & Consumer Goods, Energy/Resources, and Communications/Media/Technology.

Sales Support supports Avanade's sales teams in successfully and efficiently closing new business and leveraging specific skills depending on the area of focus.

Come Join Us

This role will support administrative functions, and complete analytics to report accurate, efficient, and timely processes and information sharing. Additionally, this role will work directly with upper management to contribute to developing reports and credentials to support Business Developers and Account Leaders in achieving territorial sales growth targets.

What you'll do

• Contribute to the development and implementation of relevant processes and tools for a given geography to support decisions and sales growth

• Contribute to an environment that facilitates sales enablement and fulfillment of proposals efficiently

• Support the yearly account plans process

• Per leadership specifications, modifies processes and procedures to reflect customer and market needs and continuously exceeds customer expectations on time

• Support development and implementation of management decision tools

• Provide regular pipeline reporting and revenue forecasting to inform strategic planning and decisions

• Develop and maintain a well-organized filing system to permit easy reference and rapid retrieval of information