The Digital Identity capability within Avanade focuses on helping clients modernize identity and access management using Microsoft Entra ID. This includes enabling secure access through MFA, SSO, passwordless authentication, and identity modernization across cloud and hybrid environments. This role operates within Avanade’s Security and Infrastructure practices and works closely with client IT and security teams to deliver identity solutions aligned to business and security outcomes.

The Digital Identity Consultant (Entra ID) is responsible for designing, implementing, and supporting modern identity solutions using Microsoft Entra ID. The role helps clients strengthen security, improve user experience, and modernize authentication and access patterns through MFA, SSO, conditional access, and passwordless strategies.

This is a client-facing role that requires strong technical expertise combined with consulting and communication skills. The role contributes to delivery excellence while supporting Avanade’s identity practice growth and alignment with Microsoft security strategies.

The Consultant will design and implement Microsoft Entra ID solutions including: 

•    Single Sign On (SSO)
•    Conditional Access
•    Multi Factor Authentication (MFA)
•    Privileged Identity Management (PIM)
•    Identity Governance and Access Reviews
•    Lead IAM lifecycle processes such as joiner–mover–leaver (JML) automation, provisioning, and deprovisioning
•    Support hybrid identity scenarios, including Entra ID Connect / hybrid sync and application provisioning (SCIM)
•    Contribute to or lead Zero Trust identity architectures integrating Entra ID with broader Microsoft Security capabilities

Summary
The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables. 

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

Key Accountabilities 
Account Management

* Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.
* Manage key, strategic client relationships either personally or through a medium to large account team.
* Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels.
* Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
* Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

* Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s).
* Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

* Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
* Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s mid- to long-term strategic needs.
* Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations. 
* Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.
* Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement. 

Key Performance Indicators 
Client Experience

* Overall & thought leadership / inspiration

Account Growth

* Account Sales & Revenue Growth - both AMBG and Avanade
* Account level CCI (Sold & Delivered)
* Personal Chargeability (30%)

Knowledge

* Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.
* Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward.
* Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders

Job Description:

[MULTIPLE POSITIONS] Avanade Inc is seeking a Senior D365F&O Manufacturing Consultant in Houston, TX to be part of Avanade’s Enterprise Resource Planning (ERP) team. As part of this team, you will: collect information, analyze requirements, solve business process problems, and provide technical and operational support to Avanade’s clients who are implementing Microsoft’s Dynamics 365 ERP system (D365F&O); lead the D365F&O Manufacturing workstream in our clients’ ERP implementations; match business processes to application requirements, transform business requirements into an implementation model and document D365F&O configurations in an application model; lead the prototyping and configuration of the applicable processes within D365F&O to ensure that the ERP system works with respect to our clients’ needs; lead workshops with our clients, consultants, and client leaders to analyze and design solutions and handle gaps in D365F&O detected during prototyping; work with the Avanade ERP technical team to help design, develop, and test custom solutions that have been approved by our clients to address specific gaps within D365F&O and in third party applications and services; lead the creation or refinement of our clients’ business process hierarchies within their business process models so that functional and non-functional requirements are identified and linked; document settings in D365F&O and prepare our clients to use their ERP system; and support our clients with the testing, acceptance and deployment of their ERP system into day-to-day operational use. Periodic travel to client sites (domestic and international) is expected up to 80% of the time. Must live within reasonable commuting distance of Houston, TX.

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. The offered salary range for this specific position in TX is $149,718-$150,800 per year. Any multi-state or general compensation ranges displayed below do not apply to this position.

We anticipate this job posting will be posted on August 25th and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: www.avanade.com/en-us/career/benefits.