Interactive is Australia’s largest privately-owned IT company, primarily involved in hardware maintenance, disaster recovery, business continuity and cloud managed services. The company was finding it difficult to serve its customers’ needs with its current ERP, which didn’t provide the right information for users. Creating an innovative workplace experience was integral to Interactive’s growth strategy, as it needed robust processes to achieve its targets.
To attract and retain the best talent, Interactive needed a modern enterprise solution that could match up with its goals, and Microsoft Dynamics 365 was the perfect solution.
“Whenever we came across a point that needed true collaboration, we were with someone who was partnering with us to solve problems. ...That’s why in the end we had a really successful implementation.”