Banking

Deliver innovative banking experiences for customers and employees by intelligently balancing human and digital interaction.

What we'll cover

To maximize the potential of technology, Allied Irish Bank (AIB) partnered with Avanade to securely implement Microsoft 365 in the cloud.

Equitable Bank is bringing application processing, loan approval and loan funding times down for customers.

Virgin Money managed the tight deadlines of ISA end-of-year activity using intelligent automation to speed up resolution, lower cost and improve CX.

Meet our expert

Global Financial Services Industry Lead

Research

Is your data ready for AI?

Data issues are stopping banks from scaling AI. Here's how to get round them.

Report

Customer service: time to break the rules

How Microsoft Copilot is changing the game for banks and insurers.

Report

Cybersecurity and banks: building resilience

How banks can use generative AI to build stronger and more secure operations.

Report

Banks and AI: realizing business benefits?

Challenges banks face in quantifying AI value

Solution

The impact of Copilot on banking

Be more productive and innovative.