Canada Alliance and Partner Sales Manager

Avanade seeks an Alliance and Partner Sales Manager to generate sales and drive revenue with and through strategic Ecosystem Partners and the Microsoft alliance through prospecting, acquiring, developing, and expanding business leads to achieve resale revenue, partner services, resulting in profit growth.

Come join us

As a Manager in Alliance & Partner Sales, you will lead customer engagement opportunities from lead generation to closing deals. You will develop and execute account plans, manage sales performance, and build strong customer relationships. By leveraging strategic partners like Microsoft and Accenture, you will drive revenue growth and enhance customer satisfaction. Join us to make a significant impact on our company's success. Together we do what matters.

What you will do

· Work closely with BD Sellers to generate sales and drive revenue through prospecting and expanding business leads with 3rd party ISV’s and software sales.

· Develop and maintain strong relationships with customers, stakeholders and partners.

· Cross-sell new products to existing customers and originate new customers into the Avanade portfolio

· Increase profitability of accounts through third-party ecosystem partner products

· Manage sales performance, forecasting, and customer satisfaction

· Own proposal creation and delivery

· Support local marketing programs for brand development and market awareness

· Build and maintain relationships with strategic third-party partners and Avanade Sales and Delivery teams to develop new business opportunities via third party partner ecosystem channels.

· Generate software, hardware and services resale opportunities through Avanade services pursuits and partner relationships.

· Own and lead alliances revenue pipeline.

· Manage Microsoft CSP/OCA business in region, driving resale and support services around Microsoft’s cloud platforms.

· Lead regional partner sales and technical enablement initiatives, based on partner GTM strategy.

· Work with Regional Solution Area, Industry, and Practice Leads to validate partner solutions within client proposals.

· Leverage ecosystem partners

· Assist the regions and ecosystem operations teams with identifying Microsoft incentive and influence programs including CPoR and PAL for the region.

· Be a great partner with Accenture counterpart (Ecosystem Sales Director), aligning on Partnering opportunities in indirect accounts.

Avanade est à la recherche d’un(e) Ingénieur(e) Microsoft Customer Engineer expérimenté(e) possédant une expertise approfondie de Microsoft Teams, notamment Teams Téléphonie, Microsoft Teams Rooms (MTR) et l’écosystème Teams au sens large. Ce poste orienté client requiert d’excellentes compétences en communication ainsi que la capacité de livrer des solutions techniques visant à améliorer la collaboration, optimiser les communications et enrichir l’expérience utilisateur dans des environnements d’entreprise.

Joignez vous à nous

Dans chaque groupe, il y a une personne qui voit loin et qui possède la motivation nécessaire pour concrétiser ses idées, même lorsque d’autres préfèrent jouer la carte de la prudence. Êtes vous cette personne?
Êtes vous animé(e) par la transformation numérique et prêt(e) à repousser les limites pour transformer les organisations et leurs façons de travailler? Nous constituons des équipes de personnes passionnées comme vous afin d’aider nos clients à exploiter pleinement leur potentiel dès maintenant, tout en se préparant pour l’avenir. Ensemble, nous faisons ce qui compte.

Vos responsabilités

•    Déployer et gérer des Microsoft Teams Rooms (MTR) dans divers environnements, en assurant une configuration optimale, une performance élevée et une excellente expérience utilisateur.
•    Soutenir les implémentations Teams Téléphonie, incluant le Direct Routing, Operator Connect, les répondeurs automatiques, les files d’attente d’appels et les intégrations PSTN.
•    Réaliser des évaluations de l’état de préparation du réseau et diagnostiquer les problèmes de qualité d’appel à l’aide de tableaux de bord et d’outils de télémétrie.
•    Fournir un accompagnement sur les fonctionnalités de base de Teams, notamment les clavardages, canaux, réunions, partage de fichiers et les flux de collaboration.
•    Collaborer avec les clients afin de comprendre leurs besoins d’affaires et de les traduire en solutions de communication évolutives basées sur Teams.
•    Animer des ateliers techniques et des sessions de formation portant sur Teams Téléphonie, le déploiement des MTR et les meilleures pratiques d’utilisation de Teams.
•    Soutenir les activités liées aux licences, à la configuration et à la personnalisation de Teams et des services Microsoft 365 connexes.
•    Documenter les meilleures pratiques, les guides de dépannage et les modèles de déploiement réutilisables à l’interne et pour les clients.

Summary 

We are seeking a senior Client Solutions ERP Modernization Lead to own and drive Avanade’s ERP Modernization go to market strategy in Canada, acting as the primary market facing leader for ERP transformation across Microsoft Dynamics 365 and the broader enterprise ERP landscape. 

This is a sales led, solution seller role, designed for a leader with a strong ERP delivery or solution architecture background who has evolved into a commercial, market making position. The successful candidate will bring credibility across ERP platforms, a strong Microsoft ecosystem mindset, and the ability to create demand and pipeline where little exists today. 

The role sits within Client Solutions, working closely with Sales, and is not a deep solution architecture or delivery role. Instead, it focuses on owning the ERP modernization narrative, shaping pursuits, influencing clients, and driving sustained market momentum. 
 
Key Responsibilities 

ERP Modernization Go To Market Ownership 

Own Avanade Canada’s ERP Modernization solution play, including market strategy, solution positioning, priority industries, and GTM focus. Define how Avanade shows up in the market for ERP transformation, with clear differentiation, messaging, and value propositions aligned to Dynamics 365 ERP and Avanade offerings. 

Market Making & Pipeline Creation 

Act as a market maker for ERP Modernization in Canada. Proactively incubate and build early-stage pipeline through ecosystem engagement, executive level client conversations, and targeted market activity—rather than relying on existing demand. Focus on creating a sustainable, Microsoft led ERP pipeline. 

Client Engagement & Solution Positioning 

Lead senior level client discussions centered on ERP modernization outcomes, business transformation, and value realization. Shape compelling solution approaches that resonate with business and technology leaders without becoming embedded in detailed functional or technical design. 

Sales Pursuit & Pre-Sales Leadership 

Lead and support ERP focused pursuits, including opportunity qualification, pursuit strategy, solution shaping, and executive presentations. Partner with sales leaders, delivery architects, and industry SMEs to build credible, differentiated, and commercially viable proposals. 

Microsoft & Ecosystem Leadership 

Serve as Avanade Canada’s primary ERP Modernization GTM counterpart to Microsoft, owning joint pipeline strategy, priority accounts, and co-sell motions across Dynamics 365 ERP. Strengthen Avanade’s position with Microsoft as the partner of choice for ERP modernization. Engage selectively with Accenture partners where relevant. 
 
Solution & Offering Development 

Inform and influence the evolution of Avanade’s ERP modernization offerings based on market insight, competitive analysis, and client feedback. Help shape offerings that are easy to sell, clearly differentiated, and aligned to market demand. 

Thought Leadership & Market Presence 

Represent Avanade as a visible ERP Modernization leader in the Canadian market through executive briefings, Microsoft led events, client roundtables, and targeted thought leadership. Position Avanade as a trusted advisor for ERP transformation—not just ERP implementation. 

Sales Enablement & Internal Leadership 

Enable Sales and Client Solutions teams with ERP modernization narratives, positioning guidance, and pursuit support. Act as a senior ERP voice within Avanade Canada, providing clarity on where to play, how to win, and how to engage the market effectively. 

Role Characteristics 

• Solution seller / presales leadership role (sales pursuit focused) 

• Not responsible for deep ERP solution architecture, demos, or delivery execution 

• Approximately 30% chargeability, focused on pursuits, GTM activity, and market development 

• Toronto based, with national responsibility for ERP Modernization 

Avanade is seeking a seasoned Microsoft Customer Engineer with deep expertise in Microsoft Teams, particularly in Teams Phone, Microsoft Teams Rooms (MTRs), and the broader Teams ecosystem. This customer-facing role demands strong communication skills and the ability to deliver technical solutions that enhance collaboration, streamline communications, and improve user experience across enterprise environments.

Come join us

There is one in every group - the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe.  Are you that person? 

Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working?  Because we are building teams of people like that to help our clients unlock the power they need now and own what is next. Together we do what matters. 

What you’ll do 

•    Deploy and manage Microsoft Teams Rooms (MTRs) across various environments, ensuring optimal configuration, performance, and user experience.
•    Support Teams Phone implementations, including Direct Routing, Operator Connect, Auto Attendants, Call Queues, and PSTN integrations.
•    Conduct network readiness assessments and troubleshoot call quality issues using dashboards and telemetry tools.
•    Provide guidance and support for Teams core features such as chat, channels, meetings, file sharing, and collaboration workflows.
•    Collaborate with customers to understand business needs and translate them into scalable Teams-based communication solutions.
•    Deliver technical workshops and training sessions focused on Teams Phone, MTR deployment, and Teams usage best practices.
•    Assist in licensing, configuration, and customization of Teams and related Microsoft 365 services.
•    Document best practices, troubleshooting guides, and reusable deployment templates for internal and customer use.