About Avanade

Avanade is a global leader in digital and cloud services, jointly owned by Microsoft and Accenture. We help organizations modernize their technology and transform how they work.

We're building an Agentic Platform that enables mid-market companies to deploy AI agents at scale. The platform delivers both off-the-shelf agentic solutions and supports end-to-end transformations. Built on the Microsoft technology stack, it's live with paying customers and generating revenue. We're now focused on scaling the product and driving ARR growth.

Role Overview

We're hiring a Head of Product (Associate Director level) to lead product strategy and execution for the Agentic Platform. You'll own the end-to-end product vision, strategy, and execution for our AI platform. You'll lead our product management and design teams, drive the roadmap, and make calls on what we build and ship.

This role requires both strategic thinking and technical depth. You’ll sit at the intersection of AI, engineering, design, and customers, shaping what we build, why we build it, and how it wins in the market. You’ll need to understand AI platform architecture, make sound product investments, and execute with precision. You’ll work closely with engineering on technical decisions, coordinate with our Scale team on adoption, and partner with GTM on go-to-market strategy.

You’ve launched products before, learned from the messy middle, and know how to make smart tradeoffs at startup speed. This role is equal parts strategist, builder, and operator.

Key Responsibilities

Product Vision & Strategy

• Own the product vision and roadmap for the Agentic Platform
• Translate business objectives into clear product strategy, prioritized bets, milestones, and outcomes
• Identify where the AI ecosystem is heading and position the platform ahead of the curve, working closely with Microsoft engineering and product roadmaps
• Product Execution
• Lead product management and product development end-to-end, from discovery to launch
• Partner with engineering leadership to ship high-quality, scalable AI-powered products through effective prioritization and technical tradeoffs
• Establish and run disciplined product processes including roadmap planning, reviews, and sprint cycles
• Drive ruthless prioritization across new capabilities, platform infrastructure, and customer requests
• Use data and customer feedback to guide decisions and course-correct quickly

AI Platform Leadership

• Build and evolve platform capabilities including agent frameworks, orchestration, integrations, governance, and developer experience
• Understand and navigate the modern AI stack (models, tooling, infrastructure, APIs, safety, and governance)
• Balance innovation with reliability, security, and responsible AI practices
• Make informed build/buy/partner decisions for platform components
• Stay current on the AI landscape and identify opportunities to differentiate the platform

Customer & Market Insight

• Be the voice of the customer across technical and business buyers
• Engage directly with customers, partners, and early adopters to validate direction and identify usage patterns
• Work closely with GTM teams on positioning, pricing, and launches
• Translate customer value drivers into roadmap and product capability updates

Team & Culture

• Build and lead a high-performing product organization as the platform scales
• Provide direct people leadership, including hiring, coaching, performance management, and career development
• Establish strong product management rituals, standards, and decision frameworks
• Foster a culture of ownership, experimentation, learning, and accountability

Job Family Overview:
Responsible for identifying, developing, and deploying end-user solutions in system implementation. Business Analysis ensure business requirements are adequately met and provide a variety of leadership and advisory services around project management, business process development, implementation support, and end-user training as required. Additionally, lead project planning, implementation, and requirements gathering efforts across projects to work through complex problems. Acting as a liaison between Avanade clients and consultants, particularly during the initial phase of projects.

Job Overview:
Business Analysis is responsible for identifying, developing, and deploying end-user solutions in system implementation. Business Analysis ensure business requirements are adequately met and provide a variety of leadership and advisory services around project management, business process development, implementation support, and end-user training as required. Additionally, lead project planning, implementation, and requirements gathering efforts across projects to work through complex problems. Acting liaison between Avanade clients and consultants, particularly during the initial phase of projects.

Do you enjoy connecting people with technology? So do we.

You’re a collaborator who loves solving problems with technology and using your good interpersonal and organizational skills to build positive relationships. We’ll surround you with people who are as passionate about technology and innovation as you are.

About you

You’re a natural bridge between consultants and clients, especially when projects are starting up. With your great interpersonal and presentation skills, you establish relationships quickly. You love working in an informal environment where you can use your initiative to realize results.

About the job

Enterprise Resource Planning (ERP) is all about helping businesses simplify complexity and thrive in the digital age. You’ll be solving your client’s challenges and turning their needs into goals and solutions through Dynamics 365.

As an ERP Business Analyst, you’ll collect information, analyze requirements and solve problems, providing technical, admin or operational support. 

In this role, you’ll:

• Transform business requirements into a straightforward and technical model, and match processes to application requirements

• Prototype and configure processes in Dynamics to make sure the system works the way your client needs it to 

• Run workshops with your clients, consultants and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping

• Work with the technical team to make sure that your clients’ needs are incorporated into the specifications and functions

• Create or evaluate a breakdown of your clients’ businesses processes so that you can identify and link functional and non-functional requirements

• Document settings and prepare your clients to use the system

• Support testing the proposed system and train users

• Travel, as needed.

Our talented Integrated Center of Excellence (ICOE) Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters.  

Come join us  

As an Intelligent Data Platform (IDP) Databricks Champion at Senior Manager or Manager level within our Integrated Center of Excellence Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using data platforms, reporting, self-service analytics, real time intelligence and AI engineering. 

The successful candidate must be capable of partnering across global Regions to lead presales engagements, architect solutions and deliver enterprise data solutions leveraging Microsoft Azure and Databricks. This role combines technical leadership, client engagement, and strategic partnership development—especially with Databricks—to drive business outcomes and innovation in our Data and AI client engagements.   

Using the power of modern data platforms, visualizations, advanced analytics, machine learning, IOT/Digital Twins and applied intelligence, we help clients gain business insights to optimize their operations, drive innovation, and make more empowered decisions. Together we do what matters  

What You’ll Do (Core Responsibilities Across Senior Manager and Manager roles)

In this role, you will:

• Work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts.
• Translate complex technical concepts into clear, value based outcomes for senior business stakeholders, technology leaders, and internal sales teams.
•  Engage early with clients and/or sales teams to support origination, deal qualification, requirements capture, and solutioning—recommending best practices and building trusted advisor relationships.
•  Collaborate with the wider Data & AI leadership to contribute thought leadership, points of view, and enhancements to our offerings, accelerators, and IP.
• Stay current on advancements in Data & AI and incorporate relevant innovations into our solutions.
• Support integration of Data & AI capabilities across other Global Solution Areas (Modern Workplace, Apps & Infrastructure, Business Applications).
•  Contribute to internal Assets & Engineering initiatives to strengthen Avanade’s differentiated market position.
• Provide coaching and mentoring to junior colleagues and contribute to the broader Avanade technical community.

Senior Manager Responsibilities (In Addition to Core Responsibilities)

• Senior Managers are expected to operate with broader scope, deeper influence, and higher accountability. At this level, you will:
• Lead presales, solution planning, and solution design efforts for Data Platform Modernization pursuits.
•  Drive partner relationships at the offering level, including Databricks and Accenture.
• Shape high level solution designs, estimates, and contractual details for client proposals in collaboration with other SMEs.
•  Address client delivery issues when required, ensuring quality and consistency of offerings in the region.
•  Play a senior leadership role in shaping go to market strategies, offerings, and accelerators.
• Drive adoption of Delta Lake, Lakehouse, and MLflow for advanced analytics and machine learning use cases.
• Establish best practices for data governance, lineage, and metadata management within Databricks.
•  Translate business needs into robust data products supporting real time decision making and predictive modeling.
•   Lead performance tuning, cost optimization, and security hardening of Databricks on Azure.

Manager Responsibilities (In Addition to Core Responsibilities)

• Managers contribute significantly to delivery and solutioning while operating with a more focused scope. At this level, you will:
• Support high level design, estimates, and proposal development in collaboration with senior SMEs.
•  Contribute to solution planning and architectural decisions while working under the guidance of senior leaders.
•  Provide coaching and mentoring within your immediate team and contribute to the technical community.
•  Support early-stage client conversations, requirements capture, and solutioning activities.
• Participate in shaping thought leadership and contributing to offering development, accelerators, and GTM assets.