Summary
The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

Key Accountabilities
Account Management

• Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.

• Manage key, strategic client relationships either personally or through a medium to large account team.

• Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels.

• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.

• Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

• Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s).

• Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

• Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.

• Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s mid- to long-term strategic needs.

• Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.

• Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.

• Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Key Performance Indicators

• Client Experience

• Overall & thought leadership / inspiration

Account Growth

• Account Sales & Revenue Growth - both AMBG and Avanade

• Account level CCI (Sold & Delivered)

• Personal Chargeability (30%)

Knowledge

• Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.

• Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward.

• Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders

We are seeking a high-impact Sales Leader to drive growth across our US Financial Services business in close partnership with Microsoft and Avanade leadership. This is a unique opportunity to shape go-to-market strategy, build and lead a high-performing sales team, and play a key role in driving joint success within the Microsoft ecosystem. You’ll coach and inspire Business Development Executives, lead with a data-driven mindset, and stay personally engaged in strategic opportunities to accelerate growth and deliver meaningful business outcomes.

Come join us

There is one in every group - the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person? Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what is next. Together we do what matters.

What you’ll do 

•    You will work closely with the Avanade company and industry leadership to support account and territory planning. 
•    Work with Industry Leads to develop priorities on industries, clients, growth plays, and investments that are aligned with the sales plan.
•    Agree to sales team capacity and define the sourcing plan to build the sales team.
•    Lead the recruitment and interview process.
•    Set sales targets and track credit allocations for the sales team.
•    Drive performance achievement assessment, ensuring fair and consistent treatment of the sales group.
•    Coach, recruit, and manage performance of Business Development Executives. 
•    You will deliver on the sales plan and grow the sales team. Relentlessly drive daily, weekly, monthly, and quarterly rhythms to "call the number" and deliver on annual plan expectations.
•     Oversee campaign execution.
•     Drive rigor and discipline in the opportunity's qualification process, ensuring efficient business development spend with a focus on improving win rates and won CCI.
•    Be personally involved in originating and making critical interventions to sales opportunities, as well as deal coaching deal teams and making critical interventions including significant individual contributions in the most important deals in their portfolio.