D365 CE Presales Solution Architect Job Description

Do you always deliver what you’ve promised? So do we. 

At the heart of every great technology solution is great management, always making sure that the project delivers what it set out to do and matches expectations. 

Introduction: 

Craft innovative solutions focusing on client needs, guiding them through implementation with expertise and a collaborative spirit in Dynamics 365 Customer Engagement across industries.

Come join us 

As a D365 CE/Power Platform Presales Solution Architect, you’ll take on a strategic, client-facing role focused on designing and communicating innovative Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions tailored to client needs. You’ll collaborate with cross-functional teams to shape deals, manage stakeholder expectations, and drive solutions from concept to completion.

Together we do what matters. 

What you will do: 

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·       Build strong relationships and promote Avanade’s offerings across Accenture, Microsoft, industry groups, and clients.

·       Leverage deep expertise in processes, compliance, and procurement cycles to deliver high-quality written and oral presentations tailored to client opportunities.

·       Support responses to public sector RFPs and RFIs by translating business requirements into compelling and compliant solution architectures.

·       Demonstrate a deep understanding of client environments and apply solution expertise to strengthen solution selling strategies—maximizing presales value for both the client and Avanade.

·       Architect scalable, secure, and compliant CRM and Power Platform solutions—including Power Apps, Power Automate, Power BI, and Power Pages—while integrating third-party ISVs and Microsoft cloud services as needed.

·       Collaborate with cross-functional teams, including delivery leads, technical architects, and Microsoft counterparts, to ensure solution feasibility and alignment with go-to-market strategies.

·       Represent the CRM and Power Platform practice in both internal and external forums, sharing insights on emerging technologies such as Copilot, ALM, and AI integration.

·       Lead discovery sessions and requirements workshops to uncover client pain points and define desired outcomes.

·       Contribute to business value assessments and the development of business cases.

·       Deliver engaging and impactful presentations using storytelling and visual demonstrations to clearly communicate solution value.

Avanade Canada is looking for a Managed Services Lead to grow our managed services business across Canada. In this senior, highly visible role, you’ll shape go-to-market strategy, partner with sales and delivery leaders, and influence complex deals that expand our market presence and client value.

About Avanade: We help organizations use Microsoft technology to deliver business impact through digital, cloud, data, AI, and modern workplace solutions.

What you’ll do

• Own Canada’s managed services growth strategy and sales outcomes.
• Partner with regional leadership, sales, delivery, and ecosystem partners to build pipeline and win priority opportunities.
• Shape managed services solution strategy, deal constructs, and proposals for complex, end-to-end engagements.
• Lead and mentor a team of managed services solution architects; build reusable sales and delivery assets.
• Engage executives and client stakeholders through workshops, reviews, and value-based presentations.

What you bring

You’re a client-focused leader with a track record of growing managed services, shaping complex deals, and building long-term executive relationships. You communicate clearly, influence effectively, and thrive in a matrixed environment.

Rejoignez-nous
Dans chaque équipe — Il y a un responsable qui voit ce qui est possible et qui passe à l’action. Si vous avez une approche axée sur le conseil en vente, que vous êtes motivé(e) par le développement de nouvelles opportunités, la création de solutions innovantes basées sur Microsoft et la conclusion de mandats à fort impact, vous trouverez votre place chez Avanade.

Nous embauchons plusieurs responsables en développement des affaires pour notre organisation de ventes
Vous agirez à titre de leader-joueur : développer vos propres opportunités tout en contribuant à la performance et à la croissance de l’équipe — avec l’appui d’une des firmes les plus étroitement alignées avec Microsoft sur le marché.

Ensemble, nous réalisons ce qui compte.
Responsabilités clés

• Développer, structurer et conclure des opportunités en prenant en charge l’ensemble du cycle de vente, du premier contact jusqu’à la négociation et la signature, auprès de décideurs de niveau exécutif (VP et direction).
• Générer un pipeline et atteindre les objectifs de revenus grâce à différentes stratégies : acquisition de nouveaux clients et développement des comptes existants.
• Diriger les initiatives de co-vente avec Microsoft et collaborer avec les partenaires de l’écosystème afin d’aligner les stratégies, structurer les opportunités et conclure des ententes conjointes.
• Piloter des opportunités complexes et coordonner les équipes internes pour livrer des propositions axées sur les résultats, incluant les énoncés de travaux, les approbations commerciales et la contractualisation.
• Établir des relations de confiance avec les dirigeants clients, cartographier les parties prenantes, développer des références et positionner Avanade comme partenaire stratégique à long terme.
• Contribuer à la croissance dans des secteurs clés : services financiers, santé et sciences de la vie, commerce de détail et biens de consommation, ressources (énergie, pétrole et gaz), communications, médias et technologies (CMT), ainsi que produits (incluant le secteur manufacturier).

At Avanade, cybersecurity consultants are innovators, and challengers of the status quo. If you’re an experienced Digital Identity Specialist, who can help our clients solve complex challenges, this might be the perfect opportunity for you.   

In a client-facing consulting role, you will work on exciting projects that transform our client’s solutions with a focus on the Microsoft Digital Identity capabilities as well as other leading market vendors (e.g. Saviynt & One Identity). As a member of our security practice, you will work for both Avanade and Accenture clients, ranging from medium to large global enterprise clients. 

Join a curious and diverse team that’s passionate about next-gen tech and establish yourself as a Leader in the Digital Identity space. Together, let’s transform cybersecurity.   

Chargeable individuals who design and implement solutions to ensure people have the appropriate access. Including Authentication, Authorization, Administration & Auditing, Identity Lifecyle Management, RBAC, External Identities (B2B and CIAM), Privileged Access Management (PAM) and implement Zero Trust Principles.

Key Accountabilities:

• Develop and implement modern authentication solutions (OAuth, SAML, token-based authentication, claims transformations).
• Manage identities and authentication services using Microsoft Entra ID, including SSO, Conditional Access, MFA, PIM, and authentication methods.
• Enhance and secure Active Directory environments, including AD tiered models, GPOs, DNS, PKI/Certification Authority, and AD recovery.
• Manage IAM lifecycle processes (provisioning, deprovisioning, JML, IGA).
• Configure and maintain Entra ID Hybrid Sync and application provisioning (SCIM, custom attributes).
• Develop and implement External Identity solutions including Customer Identity and Access Management (CIAM)
• Troubleshoot and resolve complex IAM issues across AD, Entra ID, and authentication flows.
• Lead or contribute to solution design and delivery for identity projects.
• Collaborate with cross-functional teams and stakeholders in an agile environment.
• Support privileged access management and secrets management initiatives.