This is a hybrid work role and will require this person to travel to client sites at times up to 80%.

At Avanade, we help organizations unlock the power of their people through innovative, data-driven employee experience strategies. As a joint venture between Microsoft and Accenture, we bring deep expertise in the Microsoft ecosystem—combining technology, insights, and human-centered design to drive meaningful business outcomes.

Within our Workplace Advisory practice in Canada, we partner with clients to shape modern workplace experiences—leveraging platforms like Microsoft Viva and Viva Glint to better understand employee sentiment and translate insights into action.

In this role, you will sit at the intersection of people science, analytics, and consulting. You will lead employee listening programs, generate actionable insights, and advise senior stakeholders on how to improve engagement, performance, and organizational health. This is an opportunity to work directly with enterprise clients, influence leadership decisions, and help organizations move from insight to measurable impact.

Key Responsibilities

Employee Listening & Survey Programs

• Design, configure, and deploy employee listening programs using Viva Glint (e.g., engagement surveys, onboarding/offboarding, 360 feedback)

• Manage the end-to-end survey lifecycle, including planning, deployment, monitoring, and reporting

• Align listening strategies with broader employee experience and organizational climate objectives

Data Analysis & Insight Generation

• Analyze survey data using quantitative and inferential statistical methods (e.g., trend analysis, variance, correlation)

• Interpret qualitative and quantitative feedback to identify key engagement drivers and improvement opportunities

• Translate findings into clear, compelling insights and executive-ready narratives

Executive Stakeholder Engagement

• Serve as a trusted advisor to senior leaders, including CHRO-level stakeholders

• Deliver insights and strategic recommendations in a business-focused, impactful manner

• Facilitate discussions on employee experience trends and organizational impact

Action Planning & Change Enablement

• Partner with business teams to develop data-driven action plans based on survey insights

• Support change management initiatives and interventions to improve engagement and performance

• Guide stakeholders from insight to action by defining clear next steps and measurable outcomes

Viva Glint Platform Utilization

• Demonstrate working knowledge of Viva Glint capabilities, including navigation and basic configuration

• Collaborate with technical teams supporting platform administration and Microsoft 365 integration

• Leverage integrations across Microsoft Viva, Copilot, and employee insights platforms where applicable

People Analytics & Reporting

• Apply people analytics frameworks to link employee experience data with business outcomes

• Develop dashboards, reports, and executive summaries tailored to diverse audiences

• Ensure accuracy and rigor in statistical interpretation, including psychometric considerations

Avanade Canada is looking for a Managed Services Lead to grow our managed services business across Canada. In this senior, highly visible role, you’ll shape go-to-market strategy, partner with sales and delivery leaders, and influence complex deals that expand our market presence and client value.

About Avanade: We help organizations use Microsoft technology to deliver business impact through digital, cloud, data, AI, and modern workplace solutions.

What you’ll do

• Own Canada’s managed services growth strategy and sales outcomes.
• Partner with regional leadership, sales, delivery, and ecosystem partners to build pipeline and win priority opportunities.
• Shape managed services solution strategy, deal constructs, and proposals for complex, end-to-end engagements.
• Lead and mentor a team of managed services solution architects; build reusable sales and delivery assets.
• Engage executives and client stakeholders through workshops, reviews, and value-based presentations.

What you bring

You’re a client-focused leader with a track record of growing managed services, shaping complex deals, and building long-term executive relationships. You communicate clearly, influence effectively, and thrive in a matrixed environment.

Rejoignez-nous
Dans chaque équipe — Il y a un responsable qui voit ce qui est possible et qui passe à l’action. Si vous avez une approche axée sur le conseil en vente, que vous êtes motivé(e) par le développement de nouvelles opportunités, la création de solutions innovantes basées sur Microsoft et la conclusion de mandats à fort impact, vous trouverez votre place chez Avanade.

Nous embauchons plusieurs responsables en développement des affaires pour notre organisation de ventes
Vous agirez à titre de leader-joueur : développer vos propres opportunités tout en contribuant à la performance et à la croissance de l’équipe — avec l’appui d’une des firmes les plus étroitement alignées avec Microsoft sur le marché.

Ensemble, nous réalisons ce qui compte.
Responsabilités clés

• Développer, structurer et conclure des opportunités en prenant en charge l’ensemble du cycle de vente, du premier contact jusqu’à la négociation et la signature, auprès de décideurs de niveau exécutif (VP et direction).
• Générer un pipeline et atteindre les objectifs de revenus grâce à différentes stratégies : acquisition de nouveaux clients et développement des comptes existants.
• Diriger les initiatives de co-vente avec Microsoft et collaborer avec les partenaires de l’écosystème afin d’aligner les stratégies, structurer les opportunités et conclure des ententes conjointes.
• Piloter des opportunités complexes et coordonner les équipes internes pour livrer des propositions axées sur les résultats, incluant les énoncés de travaux, les approbations commerciales et la contractualisation.
• Établir des relations de confiance avec les dirigeants clients, cartographier les parties prenantes, développer des références et positionner Avanade comme partenaire stratégique à long terme.
• Contribuer à la croissance dans des secteurs clés : services financiers, santé et sciences de la vie, commerce de détail et biens de consommation, ressources (énergie, pétrole et gaz), communications, médias et technologies (CMT), ainsi que produits (incluant le secteur manufacturier).

At Avanade, cybersecurity consultants are innovators, and challengers of the status quo. If you’re an experienced Digital Identity Specialist, who can help our clients solve complex challenges, this might be the perfect opportunity for you.   

In a client-facing consulting role, you will work on exciting projects that transform our client’s solutions with a focus on the Microsoft Digital Identity capabilities as well as other leading market vendors (e.g. Saviynt & One Identity). As a member of our security practice, you will work for both Avanade and Accenture clients, ranging from medium to large global enterprise clients. 

Join a curious and diverse team that’s passionate about next-gen tech and establish yourself as a Leader in the Digital Identity space. Together, let’s transform cybersecurity.   

Chargeable individuals who design and implement solutions to ensure people have the appropriate access. Including Authentication, Authorization, Administration & Auditing, Identity Lifecyle Management, RBAC, External Identities (B2B and CIAM), Privileged Access Management (PAM) and implement Zero Trust Principles.

Key Accountabilities:

• Develop and implement modern authentication solutions (OAuth, SAML, token-based authentication, claims transformations).
• Manage identities and authentication services using Microsoft Entra ID, including SSO, Conditional Access, MFA, PIM, and authentication methods.
• Enhance and secure Active Directory environments, including AD tiered models, GPOs, DNS, PKI/Certification Authority, and AD recovery.
• Manage IAM lifecycle processes (provisioning, deprovisioning, JML, IGA).
• Configure and maintain Entra ID Hybrid Sync and application provisioning (SCIM, custom attributes).
• Develop and implement External Identity solutions including Customer Identity and Access Management (CIAM)
• Troubleshoot and resolve complex IAM issues across AD, Entra ID, and authentication flows.
• Lead or contribute to solution design and delivery for identity projects.
• Collaborate with cross-functional teams and stakeholders in an agile environment.
• Support privileged access management and secrets management initiatives.