Digital banking customer experience
Banks can earn 5x return on their CX investment.
Do you really know your customers? Do you understand their behaviour? Are you able to respond quickly to changing expectations and market conditions? These capabilities are key to creating winning experiences that delight customers, build loyalty and beat the competition.
Together, Avanade and Sitecore can help you build digital customer experiences that provide the agility to get new messages into market – fast. We connect you and your brand to your customers and the channels they use, personalising and monetising the experience. We can help you create new end-to-end experiences – from design to data and everything in between.
"We implemented the Sitecore Experience Platform on Microsoft Azure to quickly pass important, high-level tasks through our PDCA (plan–do–check–act) methodology. The overwhelming support of consumers for our sites in such a short time frame is a testament to the efficacy and speed of PDCA."
Organisations that know their customers and get the experience right will win. But how do you build those winning experiences? The key is to focus on a few areas that can deliver the most impact. Using the Sitecore Experience Platform, Avanade and Sitecore can help you:
It’s one thing to build a winning customer experience. It’s another to keep it sharp and relevant over time.
Through our Digital Marketing Analytics services, Avanade helps you harness the inherent data and analytics capabilities within Sitecore. We unify all of your data sources and unlock the insights so you can get going fast and keep going strong. The result: personalised, data-driven experiences that produce marketing ROI.
If you’re looking for speed, agility and cost management from your marketing capabilities, managed services can deliver. Avanade’s Digital Marketing Managed Services help you keep pace with dynamic customer expectations.
We are Sitecore’s only global managed services partner with over 20 managed services clients. Our solution provides ongoing, comprehensive, omni-channel support to understand individual customer lifecycles and lifetime value.
Combining creative and technology expertise at global scale, Avanade helps enterprises improve the digital customer experience and win their digital future. And Sitecore is the global leader in customer experience management. Together, we’re hard to beat.
With more Sitecore-certified professionals than any other partner and as Sitecore’s first and only Global Platinum Implementation Partner, we know how to get the most from the customer experience management platform. We have: