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To better serve their digital customers, insurance organisations need to create a seamless customer experience.

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A new study by Avanade and Sitecore reveals the business impact of customer experience on your bottom line. For example, respondents from insurance organisations who are actively fostering a strategy to improve the customer journey saw a 31% increase in customer loyalty.1 Learn how you can build a business case for delivering more compelling customer interactions.

1Source: Research by Avanade and Sitecore – Customer Experiences and Your Bottom Line, Banking & Capital Markets, May 2016.

©2016 Avanade Inc. All rights reserved. ©2001-2016 Sitecore Corporation A/S. All rights reserved.

EXECUTIVE SUMMARY

Customer experience and your bottom line

Executive summary for the insurance industry.

VIDEO

Insurance companies can profit from customer interactions

Register to access our full, cross-industry research report, Customer Experiences and Your Bottom Line.

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Next Steps

Find out how we can help you deliver winning end-to-end customer experiences.

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