Location: Reading (full time on site)

Must be Eligible for Security Clearance

Unlock the potential of Microsoft 365 as a support engineer, ensuring our customers M365 deployments are delivering as expected. Join us at Avanade, where creativity, innovation, and career growth thrive.

Come join us:

As a member of the UKI Delivery Centre Team you will work on M365 projects for our clients. Do you Enjoy developing long lasting working relationships with clients in some of the biggest household names in the world, across a variety of industries? Dream of delivering innovative, tailored modern IT solutions that truly make a difference?  Work with a team where your individual skills and experience are recognized and valued? Embrace your innate passion for technology, where you will be encouraged to continuous learn and develop your skills further. Join us as we shape the future with technology-driven excellence! Together we do what matters.

What you’ll do:

• Delivering M365 L1/L2 support for our customers.
• Take ownership of tickets, delivering support to SLA’s.
• Liaise closely with customers, keeping them updated with progress.
• Work closely with your Team and other Delivery Centre staff.
• Maintain strong working knowledge of the M365 suite, and all required tools and products.
• Work at a great customer location

Responsibilities

• Contribute to technology and digital transformation projects.

• Assist in preparing client presentations and proposals.

• Conduct research and analysis on IT and technology trends.

• Work with senior team members to analyze business practices and identify technology‑driven improvement opportunities.

• Collect, clean, and prepare data from multiple sources to ensure quality and usability.

• Write and maintain scripts using Python and SQL to process and analyze data.

• Support exploratory data analysis to identify trends, patterns, and insights.

• Assist in developing and testing basic machine learning models.

• Help build dashboards and visualizations using tools such as Power BI.

• Test and validate data pipelines to ensure accuracy and reliability.

• Work with cloud-based data platforms and support data workflows.

Essential Skills

• Passion for technology & digital innovation.

• Motivation for a career in technology consulting.

• Curiosity about Data & AI, Cloud, Software Engineering, or Cybersecurity.

• Basic interest/experience in Python, SQL, C#, automation, or software development.

• Familiarity or willingness to learn Git, DevOps, engineering principles.

• Desire to train on Microsoft Azure or existing Microsoft certification.

• Interest in cloud platforms (Azure preferred).

• Communication skills (written & spoken English).

• Analytical thinking and problem‑solving.

• Teamwork and collaboration.

Beneficial Experience

• Basic Python / SQL / C# / automation.

• Knowledge of Data Engineering, AI, Software Engineering, Cybersecurity, IAM, or Cloud Security.

• Awareness of Agile/Scrum.

• Interest or experience with Azure, AWS, or GCP.

• Version control or DevOps exposure.

Responsibilities

• Contribute to technology and digital transformation projects.

• Assist in preparing client presentations and proposals.

• Conduct research and analysis on IT and technology trends.

• Work with senior team members to analyse business practices and identify technology‑driven improvement opportunities.

• Assist in developing and maintaining software features under guidance

• Write clean, well-structured code following best practices

• Test, debug, and fix simple issues in applications

• Support project delivery across the software development lifecycle

• Use version control (e.g., Git) and collaborate with team members

• Contribute to documentation for code and systems

• Gain experience with development tools, frameworks, and cloud platforms

• Continuously learn and build skills in programming and software engineering

Expected tools/tech responsibilities

• Develop and support applications using Python and C#

• Work with SQL to manage and query data

• Use Git for version control and team collaboration

• Apply core software engineering principles (clean code, debugging)

• Support DevOps processes including build, testing, and deployment

• Gain hands-on experience with Microsoft Azure and cloud technologies

• Assist with automation and scripting tasks

Essential Skills

• Passion for technology & digital innovation.

• Motivation for a career in technology consulting.

• Curiosity about Data & AI, Cloud, Software Engineering, or Cybersecurity.

• Basic interest/experience in Python, SQL, C#, automation, or software development.

• Familiarity or willingness to learn Git, DevOps, engineering principles.

• Desire to train on Microsoft Azure or existing Microsoft certification.

• Interest in cloud platforms (Azure preferred).

• Communication skills (written & spoken English).

• Analytical thinking and problem‑solving.

• Teamwork and collaboration.

Beneficial Experience

• Basic Python / SQL / C# / automation.

• Knowledge of Data Engineering, AI, Software Engineering, Cybersecurity, IAM, or Cloud Security.

• Awareness of Agile/Scrum.

• Interest or experience with Azure, AWS, or GCP.

• Version control or DevOps exposure.

Summary

Avanade is looking for an experienced Digital Identity Architect. This is predominantly a delivery-focused role with the opportunity to support on pre-sales activities. We provide a unique opportunity to help our clients solve complex and cutting-edge Digital Identity business challenges across the business to employees, business to business, and business to customer spaces. As we move to Zero Trust Network Access and Service Edge capability knowledge in this area is key.

About the Role:

In a client-facing role, you will be engaged on some of the most exciting, complex, and leading-edge projects. You will play an active role in transforming our client’s Digital Identity solutions and operations through the design and implementation of Digital Identity technologies, with a focus on the Microsoft Digital Identity capabilities, as well as leading market vendors (e.g., Saviynt & One Identity).

As ICOE Security member you will be in a unique position within the business, where you are able to manage your time across both pre-sales, client delivery and able to make a change to the entire Avanade organization through your offering development and thought leadership. We actively encourage innovation, training and development to ensure you are always at the cutting edge of Identity and SASE Capabilities. What makes this role so unique is that you are measured on your utilization of up to 70% of your time, as opposed to being a traditional “chargeable” or “billable” resource. Instead, you need only to support exciting client opportunities to achieve the goals of the role. The remaining 30% of your time is spent on asset and offering development and training, making this role truly flexible and attractive to those wanting a cutting-edge Cyber Security role, which has a global impact on Avanade and its clients, whilst working flexibly and remotely.

This is a fantastic opportunity to establish yourself as a leader in the Digital Identity space. You will learn how to deliver and solution large and global Digital Identity solutions, as well as gain the knowledge and experience of Microsoft’s broader Security, Compliance, and Identity (SCI) ecosystem, which is already recognized as a world-leading integrated security platform, of which Identity is at the very center.