Avanade today launches its Agentic Platform, a breakthrough in applied AI for mid-market organisations. Built on Microsoft technologies and soon to be integrated with the newly announced Microsoft Agent 365, Avanade’s new Agentic Platform will help companies move beyond experimentation to deploy scalable solutions that deliver measurable business results.

“The Avanade Agentic Platform helps organisations turn AI ambition into real business impact — faster, safely, and with confidence,” said Aaron Reich, Chief Technology and Innovation Officer at Avanade. “The launch marks a major milestone in Avanade’s decade-long investment in applied AI and is focused on helping mid-market organisations get more value from their Microsoft AI investments, transforming how they work, improving productivity, and driving sustainable growth. By combining Microsoft’s innovation with practical, human-centered expertise, we’re making it easier for businesses to adopt AI with clarity and achieve results that truly matter, sooner.”

Avanade’s Agentic Platform offers a library of pre-built, industry-specific agents and templates that are easy to deploy, easy to manage, and designed to work with the tools companies already use. Discoverable through Microsoft Copilot Studio, Microsoft Foundry and soon in Microsoft Agent 365 ecosystem, these agents automate repetitive tasks, boost productivity, enhance customer engagement, and uncover insights that drive smarter decisions and unlock new revenue opportunities — all while keeping people in control.

Three ways Avanade’s Agentic Platform helps mid-market organisations succeed with AI

Speed to Value: A ready-to-use library of agents and templates that reduce complexity, cost, and time-to-value — so teams can get started quickly and scale confidently.
Trust at Scale: Bridge business and IT through a governed and HR-inspired approach to agents, ensuring alignment, collaboration, and sustained trust as AI adoption grows.
Insight-Driven ROI: Integrated analytics measure impact, track performance, and identify opportunities to optimise and improve business impact.

The agents and templates in the platform draw directly from Avanade’s extensive real-world client experience in delivering AI and GenAI solutions – including measurable gains like 7,000 hours saved at PageGroup through automation and a 90% faster customer response times at Japan Airlines. The platform tackles the real challenges organisations face around trust, speed, and measurable ROI.

“The pace of change in Generative AI has been extraordinary, making it challenging to stay abreast of developments and assess where to focus investment for meaningful business outcomes,” said Jeroen Buwalda, Group Executive Technology, Transformation and Operations, Colonial First State. “Avanade brought in a global team of experts who helped us understand both the potential and the limitations of GenAI, guided us through safe and structured experimentation, and provided a clear roadmap for realising tangible value.”

“Avanade’s Agentic Platform exemplifies how Microsoft and our partners are turning AI’s potential into real-world impact,” said Jonathan Hunt, Corporate Vice President, AI Business Solutions at Microsoft. “By bringing together Microsoft developer platforms designed to build, customise, and deploy AI-powered solutions and Avanade’s applied AI expertise, we’re helping organisations of every size build the confidence, agility, and trust needed to thrive in the age of intelligent business.”

Avanade’s Agentic Platform is available today to meet companies wherever they are on their AI journey — from first steps to full-scale transformation.

Avanade Launches Agentic Platform to deliver real AI results for mid-market businesses