Consumers’ commerce habits are changing quickly. Have you adapted?

New ways of shopping demand new ways of selling.

The COVID-19 pandemic has turned buying behaviour upside down and many of those changes are here to stay. Products and services that help protect, connect and entertain consumers – have seen a major leap in sales. The home is now the centre of activity and e-commerce is booming as is demand for contactless curbside pickup and delivery. It’s a safer, quicker alternative to protect employees and customers. It’s our new normal.

contactless commerce solutions


Online Sales Surge in U.S.
March to April 2020

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$5.3 Billion

Online Sales
for a 30-day period

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33% +

Increase in European
ecommerce daily sales

Source: Bazaarvoice Network Data

While current conditions are challenging, they create opportunity to better meet the needs of a digital commerce world. Speed, agility and the ability to deliver a consistent customer experience across all channels are table stakes for today’s brands. How can you pivot fast and meet customers new needs without overwhelming your colleagues and breaking the business? For those that need to evolve quickly, Avanade and Microsoft have a solution that can help you pivot fast.

Rapid deployment of Contactless Omnichannel Commerce

Powered by Microsoft Dynamics 365 Commerce for contactless pick-up and delivery

Avanade’s Dynamics 365 Commerce services provide retailers with a peerless combination of speed, simplicity and security. As the market leader for Dynamics Sales & Marketing and Microsoft's Global Systems Integrator( GSI) of the year 18 times, we help you luanch digital commerce solutions with confidence.

It’s time to rethink. Respond, reset and renew so your business is ready for whatever comes next.

Respond to changing demand
Rapidly enable “buy online, pick up at store options” (BOPAS) with a seamless customer experience.

Reset your digital strategy
Increase e-commerce success with personalisation and intelligent order fulfillment.

Renew with intelligent insights
Use AI and automation to increase agility and create differentiated experiences.

Avanade Commerce Accelerator

For socially responsible, touchless commerce experiences that deliver long term value.

Within 2 to 4 weeks, we can help you install and adapt Dynamics 365 Commerce so you can successfully serve:

contactless commerce solutions

Avanade helps you optimise Dynamics 365 Commerce to deliver clean, healthy and secure omnichannel shopping experiences – including contactless curbside pick-up or delivery – to match your consumers changing lifestyles, concerns and desires.

contactless commerce solutions

Avanade ensures that Dynamics 365 Commerce fulfills its promise as a seamless, integrated commerce platform that simplifies the lives of your employees and colleagues and helps them make the right decisions at the right time – all while staying secure and well.

contactless commerce solutions

Avanade configures Dynamics 365 so you can provide programs that support essential, frontline workers – giving them easy, safe access to the resources, supplies and tools they need to operate with grace under pressure.

Are you a candidate for the accelerator program?

Your organisation might be a fit to participate in Avanade’s Commerce Accelerator program.

  • Is your organisation committed to delivering socially responsible shopping experiences?
  • Do your customers need the flexibility to interact with you online as well as at your stores?
  • Are you able to deliver a limited product selection and stable pricing online?
  • Do you need a fully integrated solution that links your supply chain to inventory management to your retail front end efforts?
  • Does your organisation need to get a new or revised commerce solution to market A.S.A.P.?

Find out if you’re a match for the program. Contact us now for a complete fit assessment.

Learn about how the future of ecommerce looks from the perspective of our Industry experts.

Our omnichannel commerce expertise

Avanade is a joint-venture between Microsoft and Accenture. Our combined industry, strategic and technical expertise serving the retail and digital commerce markets is extensive and ensures that we understand the unique complexities of your market. We can help you implement and optimise a commerce experience that lets you effectively compete to win.

Our retail expertise is substantial:
IDC named Avanade and Accenture as market leaders in implementing Microsoft solutions

contactless commerce solutions
We have over 2,400 retail industry professionals.

contactless commerce solutions
We currently have more than 100 large retail projects worldwide.

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Eleven out of the world’s 40 largest retailers are Avanade clients.

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More than 700 of our global delivery people are focused on retail.

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We are well known in the industry for our innovative presence at NRF and other industry events.

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Forrester awarded Avanade “market leader” status for Dynamics 365 technologies.

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