Experience personalisation

Enhance your overall customer experience with personalisation and transactions in real time. By blending content management with personalisation, targeting, AB testing and more, your business can achieve greater customer insights and greater customer experience outcomes. Our Experience Personalisation solution transforms and optimises your marketing efforts into intelligent experiences that acquire, serve and retain customers through a unified Customer Data Platform (CDP).

ASK US ABOUT
Xplore sessions, innovation solutions, personalisation assessments, Sitecore Business Optimisation Strategies (SBOS™).

Platform modernisation

Avanade's Headless Digital Experience (HDX) accelerator is the key component for modernising your Sitecore platform to help improve your platform’s digital marketing and IT performance. With our Platform Modernisation solution, you can evolve and elevate customer experiences, reduce operating costs, and create a more cost-effective, future-ready platform that provides the ability to respond rapidly to changing technologies and customer expectations.

ASK US ABOUT
Digital Studios; request an HDX Accelerator demo or a complimentary and personalised, one-hour session on “Platform Migration & Modernisation” or “Composable DXP."

Avanade Content hub

Avoid a content crisis! Content Hub is a content-optimisation solution that improves content coordination, collaboration, performance, efficiency and related costs. Create, manage, publish and distribute content, campaigns, programs and promotions consistently and reliably. Achieve your customer conversion and loyalty objectives by simplifying content development now and into the future.

ASK US ABOUT
How to get started with Content Hub to deliver the right digital assets to your customers at the right time, on any channel.

Platform migration

Moving to the latest version of the Sitecore platform is both smart, practical and cost effective. Avanade Platform Migration services economically update your digital platform to provide access to the latest implementation services, including key modernisation features such as our Headless Digital Experience (HDX) Accelerator and Composable DXP (a modular approach to design, build, connect and optimise digital platform experiences). Improve performance and lower total cost of ownership. Update now to be compliant and to better align your customer needs, channel capabilities and respond rapidly to the technology and customer expectation changes and demands of the future.

ASK US ABOUT
Avanade Digital Studios, CX Discovery Workshop, how to schedule a HDX Accelerator demo, and our complimentary, one-hour 1:1 sessions on “Platform Migration & Modernisation” and “Composable DXP.”

Cloud transformation

Through cloud infrastructure, Avanade helps companies migrate, transform, scale and get more ROI out of their digital customer experience platform. Avanade provides the skills, capabilities and expertise to help you move customer experiences to the cloud along a digital transformation journey. Avanade’s Cloud Transformation and Cloud Managed Services offerings provide quick go-to-market solutions for medium to large enterprises seeking high-performance customer experience platforms for their digital business. 

ASK US ABOUT
How our Digital Marketing Managed Services and custom managed services enable you to focus on security and organisational excellence while keeping your IT running. Also ask about our Microsoft Industry Cloud services, Microsoft Azure and AWS capabilities, including our Cloud Solution Studio (CSS).

Managed Services

Avanade's Managed Services enable clients to automate business-as-usual and focus on innovation to deliver above-market growth. We help clients maximise the use, reuse and value of their digital content across all channels and establish a future-ready position in the marketplace.

• Connect customer data to enrich interactions across the customer lifecycle
• Assess and optimise digital content and manage campaigns
• Revise and refine campaign content to increase impact
• Deliver contextual, personalised experiences that boost sales and loyalty
• Embrace new buying behaviors with modern e-commerce capabilities
• Innovate and accelerate compelling headless brand experiences for mobile, IoT and emerging extended reality (XR) platforms

ASK US ABOUT
How Avanade Digital Marketing services help businesses grow and prosper in today’s economy; how to use Digital Studios for exploring business and marketing options and opportunities; and how to schedule customised Digital Marketing workshops to create an implementation roadmap.

Accelerate e-Commerce

Avanade’s Accelerate e-Commerce solution helps retailers initiate and expedite a cost-effective, end-to-end digital commerce operation, offering personalised experiences on a scalable, future-ready platform. We combine Microsoft D365 Commerce, Avanade Content Hub and Avanade BOPAS (buy online pickup at store) functionality to help you modernise and realise e-Commerce opportunities within your current retail strategy and web channel.

ASK US ABOUT
How our leading position as Microsoft implementation experts in ERP and CRM enables us to differentiate and provide you with the foundations for successful e-Commerce.

Customer analytics

Take personalised web experiences to the next level. Leverage your customer data to get a 360-degree view of your customers with insights into customer behavior that can help you better meet and surpass customer expectations. We integrate Microsoft Dynamics marketing automation and Sitecore experience management (XM) with Avanade’s Headless Digital Experience (HDX) Accelerator and Content Hub to make your sales and marketing campaigns more omnichannel. Extend personalised customer journeys across all your web properties and web portals by activating and utilising more comprehensive customer intelligence and customer insights.

ASK US ABOUT
Avanade’s AI capabilities for taking customer analytics even further with an advanced analytics engine.