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Disconnected martech is leaving money on the table
61% of businesses are losing revenue because of their martech stack, but it doesn’t have to be this way.
Great customer experiences come down to people
Incredible modern customer experiences may be powered by technology, but they’re designed and built by people.
At Avanade we take that to heart. Our storytelling and design-led thinking approach helps businesses maintain a customer-centric mindset to innovate and exceed expectations. Our proven strategies, experience design and technical capabilities, complemented by Sitecore’s technology, enable us to deliver amazing customer experiences at a global scale.
Go beyond Sitecore with our holistic CX capabilities
Our end-to-end capabilities range from experience management to cloud transformation and help you maximise the value from Sitecore’s technology.
Experience management
We help you strengthen the overall customer experience by blending content management with personalisation, targeting, AB testing and more.
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iDays, innovation solutions, personalization assessments, Sitecore Business Optimization Strategies (SBOS™).
Headless
Through “headless,” or decoupled, CMS, we design, connect and deliver modern experiences on the channels your customers care about. This assures consistent performance from mobile to in-store brand moments and beyond.
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Digital Studios, dedicated headless delivery center and capabilities.
Customer analytics
We use the strengths of Sitecore Cortex and Sitecore Experience Database (xDB) to help you get a 360-degree view of your customer. This enables you to deliver insights that help you meet and surpass customer expectations.
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Our AI capabilities around Sitecore Cortex, and taking deep analytics even further with our advanced analytics engine.
E-Commerce
Using Sitecore Commerce and Microsoft Dynamics together, we help you realise commerce opportunities within your current web experience, monetise your web channel, and connect your marketing, sales and service experiences.
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How our award-winning and Microsoft-acknowledged leadership in ERP and CRM enables differentiating foundations for successful commerce.
Cloud transformation
Avanade provides the skills, capabilities and expertise to help you move your customer experience to the cloud through a transformational journey. Our cloud transformation and managed services offerings provide quick go-to-market solutions for medium to large enterprises that want high-performance customer experience platforms across their organisation and digital business. We help you migrate, transform, scale and get more ROI out of your platform through cloud infrastructures. The result: improved customer experiences.
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How our Digital Marketing Managed Services and custom managed services enable you to focus on security and organisational excellence while we keep your IT running; Microsoft Azure and AWS capabilities, including our Cloud Solution Studio (CSS).
Awards
Sitecore Experience Awards
Avanade joins clients Merck & Co, Volvo Cars and Open Universities Australia in winner’s column.
Meet our award-winning clients
The power of the Sitecore Experience Platform combined with Avanade’s expertise enables clients to deliver great customer experiences. We’ve helped the following organisations win Sitecore Experience Awards in 2018:
Open Universities Australia – Best Business ROI
Building Australia’s leading marketplace for higher education while supercharging OUA’s commercial capabilities.
Volvo Cars – Best Use of Sitecore as Digital Experience Platform (DXP)
Enabling Volvo Cars to earn a 31% increase in total web traffic and a 7% increase in global sales.
Merck & Co., Inc. – Best Web Content Experience
Helping a healthcare giant serve over 14 million user sessions a month.
Avanade – Fastest Time to Market
Through our own use of Sitecore, we’re speeding up our brand evolution and propelling our mission to be the leading digital innovator.
We’ve been building award-winning experiences for years. Previous client winners include global organisations such as Stockland, Nippon Paint, Microsoft, Tokyo Gas, ExxonMobil and more. Learn how we helped these brands use customer experience to drive measurable business outcomes.
Giving you the expertise to succeed
Our global creative and technology expertise helps you improve your digital customer experience and accelerate ahead of competitors. Leveraging our scale, resources and agility, we work with Sitecore to deliver a peerless customer experience partnership.
We have:
- 250 + Sitecore customers in 21 countries.
- Delivered more Sitecore implementations on Microsoft Azure than any other provider.
- 900 + Sitecore Certified Developers,10 Sitecore MVPs in 2019.
- More than 1,300 trained Sitecore specialists.
- Helped our clients win 21 Sitecore Site of the Year and Experience Awards
Hear the latest from our Sitecore experts
How to assess your organisation's commerce maturityA brand that is mature in their commerce business should be able to identify, meet and ultimately exceed what their customer is looking to do now, and in the future. Commerce maturity assesses the readiness of a brand to meet the ever-growing savviness and expectations of today’s commerce customer. Like digital maturity, we can assess the level of commerce maturity within an organisation.
Sam Braid
Business & Technology Integration Talent Community Lead
Sitecore Experience Awards
Avanade joins clients Merck & Co, Volvo Cars and Open Universities Australia in winner’s column.
Nippon Express engages with digital customers
Avanade helps company leverage the Sitecore Experience Platform.
Protect your assets with secure app service deployment
Learn how to deliver Sitecore secure app services with Azure Active Directory (AAD).
Content strategy lost and found
Learn how to increase productivity by managing content effectively in Sitecore.
Don't be afraid to fail
Learn about creating A/B tests and analysing data in Sitecore to optimise the digital customer experience.
