Bots build Brands - Artificial Intelligence in Hospitality
Clearly all of us have hospitality experience – whether we are business travellers or leisure travellers. We are already seeing the advent of technology to enhance the travel experience and feel that it will only get better. Artificial Intelligence is just another game changing capability and the confluence of of mobile, social media and digital transformation for optimal guest experience will determine the leaders within this space. How can Hospitality companies leverage digital transformation and the power of Artificial Intelligence?
In this podcast you will learn:
- What is this buzz about Digital Transformation? What’s the true meaning?
- What does the future look like - what is true Innovation within this industry and where is it headed?
The guest experience: More than just technology rollouts
This article was originally published in Hospitality Technology Magazine.
Technology Innovation Lead, Avanade Southeast
John Stockton is currently the Regional Innovation Lead for the Southeast United States. As part of that role he helps clients identify their pathways to the future using demonstrations of cutting edge technologies and human-centered design thinking techniques. In his more than 20 years of experience, John has stayed at the forefront of technology and its practical application within businesses across numerous industries. Some of his accomplishments include being a former Microsoft MVP, author, public speaker and father of three very active sons.
Executive / VP – North America Advisory Services, Avanade Southeast
Ashu Bhatia is an Executive with Avanade North America Advisory and helps clients across Hospitality, Financial Services, and Retail with their value journey across processes and systems. A certified Six Sigma Black Belt with an MBA from Carnegie Mellon University, Ashu Bhatia currently works in areas of Business Architecture, Organisation Design, Big Data and Predictive Analytics. He is also a published author of a strategy book, Value Creation.