Intelligent Business Applications

CRM and ERP reimagined

In a changing business environment, competitiveness depends on insight and agility. Businesses that can identify shifting dynamics, and respond to them quickly and effectively, will succeed.

That’s what customer relationship management (CRM) and enterprise resource planning (ERP) allows organizations to do. Avanade’s cloud-based and hybrid cloud business application solutions and services give your business a flexible, integrated management infrastructure, enabling you to align your technology with your business requirements as well as helping you to empower your employees and engage your customers.

Avanade’s CRM and ERP solutions and services are built with Microsoft Dynamics 365 – Microsoft’s next-generation cloud-based business application software on the Azure cloud platform. Reimagined for a cloud-first, mobile-first world, Dynamics 365 is a familiar solution with an intelligent user interface and an enabler of digital transformation. Built on the intelligent cloud, Dynamics 365 help your business grow now and in the future.


Avanade's business applications solutions are built on the powerful Microsoft Dynamics 365 platform. Available on-site, in the cloud or as a hybrid system, our industry-specific solutions address real-world business challenges.

Client Stories

We’ve helped companies in multipole industries realize results from our Dynamics 365 solutions. Here’s just a sample.


We know CRM and ERP. Get the latest insights from our experts.

Benefit from our Dynamics 365 expertise

Avanade is well equipped to deploy your global implementation of Microsoft Dynamics 365.

  • Together with Accenture, we’re the world’s largest Dynamics 365 partner.
  • Avanade has been recognized as a leader in The Forrester WaveTM: Microsoft Dynamics 365 Services, Q4 2017 report.
  • Accenture and Avanade are the 2018 Microsoft Dynamics for Finance and Operations Partner of the Year - Winner and a Dynamics Customer Service Partner of the Year - Finalist.
  • We’ve completed CRM and ERP projects for more than 1,200 clients worldwide.
  • We have over 2,000 Dynamics experts – many with the highest levels of Microsoft certification.
  • We offer extensive multi-platform expertize in the complete Microsoft technology stack and ecosystem.
  • Our deep vertical and micro-vertical industry expertize based on 30 years of Accenture industry experience and our industry-specific business process modeling and implementation methodology enable faster time to value and lower total cost of ownership.
  • We offer exclusive add-on products featured on Microsoft AppSource, the new Microsoft online store for certified software applications pre-configured for Microsoft Azure.
  • Our Global Delivery Network and exclusive International Rollout program combine the benefits and scale of a global workforce with the consistency and collaboration of a local team.
  • Our Managed Services solutions for Dynamics 365 enables you to operate efficiently and innovative at scale.
  • Together with Accenture, we are the 2017 IDC MarketScape worldwide leader in Microsoft Implementation Services. 
  • We have received the prestigious Microsoft Dynamics Inner Circle Award for 13 consecutive years. The award recognizes an elite group from the top echelon of Dynamics strategic partners across the globe.


Next steps

Find out how our solutions can help revolutionise your business operations.

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