Rethink public services
Renew citizen services and ways of working through continual change.
The pandemic has forced government and public services organisations to rethink how they operate. Citizens are demanding swift, seamless and ethical digital public services; however, unprecedented need is straining public sector employees and processes. It’s time for government and public services organisations to reset – or lose trust.
A cohesive service delivery ecosystem powered by an integrated cloud platform is critical in times of continual change to meet the expectations of citizens, employees and businesses, as well as government agencies and departments. Acceleration and optimisation are key components to a successful citizen-centric cloud journey, both must be considered and intertwined.
Whether you look to optimise first for maximum cost and consumption efficiencies or accelerate first for greater scalability, there is no “best way”. The path ahead will not be linear. In this guide we will explore the three phases below and help you decide which route is right for your organisation:
Avanade has the end-to-end capabilities to help optimise experiences and efficiencies using Microsoft ecosystem technologies.
“Because of the automatic integration into the backend system, our police officers can avoid additional paperwork …The time savings generated by this solution directly result in more security for our citizens.”
Trusted partner capabilities
- 450+ clients worldwide
- 30+ Delivery Centers across 17 countries
- 9,000 successful automations
- 200+ preconfigured services
- 15,000+ automation professionals
- 4,000+ robotics practitioners
- 500+ artificial intelligence and machine learning specialists
- 3,500+ analytics professionals
- 1,000+ data engineers
Recognised Microsoft expertise
- Microsoft Global Alliance SI Partner of the Year for 11 years running and 15 times in total
- 19 Microsoft Gold Competencies, including Gold for Microsoft’s new security competency
- More Microsoft Certified Azure Professionals than any other partner
- Microsoft 2020 Global Modern Workplace for Firstline Workers Partner of the Year
- Microsoft Global AI and Machine Learning Partner of the Year 2020
- Microsoft Global Modern Workplace for Firstline Workers Partner of the Year 2020
- Accenture/Avanade recognised by HFS as a Top 10 Microsoft AI Service Provider in 2019
- Avanade recognised as a “market leader” for Dynamics 365 by Forrester and HFS
Find out how we can help empower your organisation and the citizens you serve to do more.