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Bring your business and customers together with Microsoft Dynamics 365

Be ready for the future with intelligent business applications.


Microsoft Dynamics 365 is a set of intelligent business applications (CRM and ERP) that can help you run your entire business and deliver greater results through predictive, AI-driven insights. When properly integrated, it allows organisations to see business and customer data in one place, share that data across lines of business, and enable a more proactive approach to accelerate business results.

Avanade’s Microsoft Dynamics 365 services provide companies a consistent, high-quality, and predictable way to enable employees and connect the entire customer experience. We offer strategic advice and technology solutions that span sales and marketing, intelligent customer service, connected field service, modern finance and operations, and ecommerce. And as the market leader for Dynamics 365 implementation and solutions, we are helping organisations rethink how to get more value from these technology investments in the post-COVID world.

Our comprehensive Dynamics 365 strategy includes:

  • Ongoing investments in Dynamics 365 add-on products featured on Microsoft AppSource.
  • Powerful partnerships – with Microsoft, Accenture, Adobe, Sitecore and ISVs specializing in industry solutions e.g. K3 and Annata.
  • Unsurpassed international implementation experience as the world’s No. 1 Microsoft partner, and 14-time winner Microsoft Partner of the Year.
  • End-to-end services from Advisory, global implementation and managed services.
  • Unique industry business process modeling tools, called AIES (Avanade Intelligent Enterprise Solutions).

“Avanade delivers a broad proposition to global enterprises. Avanade is a joint venture established by Accenture and Microsoft in 2000, an alliance that has been furthered by the recent formation of the Accenture Microsoft Business group to build on the Microsoft stack with a focus on using Dynamics 365 to optimise business processes… While the company continues to demonstrate its traditional strengths — scale, breadth of domain capabilities, and lineage — it has also gained significant scale beyond Dynamics.”

The Forrester WaveTM: Microsoft Dynamics 365 Services, Q2 2019
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    An experienced partner you can trust

    • Forrester awarded Avanade “market leader” status for Dynamics 365 technologies – praising our peerless skills, balanced portfolio of ERP and CRM solutions, experience of delivering enterprise-wide transformation and our industry-sector competency.
    • Avanade is recognised by HFS as a leader for Dynamics 365.
    • IDC named Avanade and Accenture as market leaders for our work in implementing Microsoft solutions.
    • Avanade has been awarded Microsoft Global SI Alliance Partner of the Year 16 times – more than any other partner - and recognised with 9 awards in 2021 including Microsoft 2020 Dynamics 365 Customer Insights Partner of the Year, Dynamics 365 Customer Service Partner of the Year, and Dynamics 365 Supply Chain Management & Finance Partner of the Year.
    • Avanade recognised as Microsoft 2021 Global Partner of the Year Finalist for Digital Transformation, and for Dynamics 365 Sales.
    Microsoft AX Upgrade

    Upgrade from Microsoft AX to Dynamics 365 with a proven expert.

    Avanade recognised as leader in Forrester Wave™ Report on Dynamics 365

    Delivering digital transformation with intelligent business applications.

    Awards and Recognition

    Our work gets noticed. See what we’ve won for our people, our skills and our clients.

    HfS Blueprint Report on Microsoft Dynamics Services

    New research ranks Accenture and Avanade as leaders for Microsoft Dynamics implementation services.

    Industry thinking

    Read the latest Industry thought leadership.

    Next steps

    Find out how we can help transform your enterprise with Microsoft Dynamics 365.

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