We are seeking a cloud security support engineer with a background in Azure Platform support. 

The role requires professional experience within security engineering and a strong background in certification, accreditation, and the support of robust security frameworks within complex ICT environments.

Core to the role 

You will be knowledgeable in Australian Government information assurance requirements, including the Information Security Manual (ISM), NIST CSF2.0 and Essential 8 ML2. 

We also need you to have experience across a variety of technologies that may include: 

• Proven expertise with Microsoft Azure and Microsoft Sentinel. 

• Microsoft Defender suite, Azure Security Center, and Sentinel SIEM), Cloud security & data logging (Azure), Incident response, Cryptography, Network and System security.  

• Experience with Security Copilot (highly regarded) 

• Hands-on experience with Incident Response, Threat Hunting, and Log Management/Analysis. 

• Hands-on experience managing security infrastructure (firewalls, IPSs, WAFs, endpoint protection, SIEM, log management, Zscaler, Proofpoint). 

• Proven experience in reviewing security vulnerabilities. 

• Proficiency with vulnerability management toolsets. 

• Understanding of IT service management (ITIL disciplines: change, configuration, asset, incident, problem management). 

• Experience and understanding of how applications, services and infrastructure are deployed into public cloud services (Microsoft Azure). 

The successful candidate will have strong communication skills to clearly explain security issues to both technical and non-technical stakeholders. Have familiarity with current cybersecurity trends such as Zero Trust, Extended Detection and Response (XDR), or AI-driven security analytics. And will have experience being responsible for incident response coordination, investigation, and remediation, as well as staying current with threat intelligence to proactively defend against emerging threats. 

Summary:

Avanade is seeking a Managed Services Solution Architect. The role will include end-to-end deal support of managed services engagements including data gathering, analyzing, effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting.  This role requires a solid understanding of Microsoft’s Cloud architecture and M365 products, and strong customer-facing skills to clearly articulate proposed solutions to Avanade’s customers. The role-holder will take a lead in providing sales support and solution configuration on Managed Services deals with a primary focus on Sovereign delivered Managed Services.   

Key Responsibilities:  

• End-to-end responsibility for shaping Managed Services deals. 

• Secure the required approval for variances from contracting standards by escalating issues to the proper executive level on a timely basis (i.e., before agreed upon with the customer). 

• Work within a team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities. 

• Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements. 

• Lead the definition of a Managed Services solution that meets the agreed requirements. 

• Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term. 

• Create and document a Solution Plan and engage internal stakeholders as required for approvals. 

• Identify and mitigate solution risks. 

• Support the development of pricing and commercial strategies and commercial dialogue with customers. 

• Support sales activity in presenting our solution approach and methods to customer stakeholder groups. 

• Plan for and support service implementation, transition, and introduction activities. 

• Establish and maintain effective working relationships with Avanade Solution Area and Business Development communities. 

Location: Brisbane