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Allied Irish Bank empowers its employees with new collaboration tools to better serve customers

As Ireland’s largest digital bank, Allied Irish Bank (AIB) is always pushing the boundaries of how it engages with customers and how employees collaborate. To maximise the potential of technology and empower its people to do their best work, AIB partnered with Accenture and Avanade – a joint venture between Accenture and Microsoft – to implement Microsoft 365 in the cloud.

In this video, learn how our team has combined deep technical expertise, exceptional responsiveness and a strong focus on client outcome to help the bank maintain its industry leadership position and serve its customers better.

Please note: This video was filmed prior to the COVID-19 pandemic. Avanade is still delivering the solutions described, in a virtual manner.

“Technology absolutely has a fundamental role to play in how we work together in AIB and how we serve our customers in a number of different scenarios. That learning has been extremely helpful for us over the last six months, and Avanade has been very central to us getting to those learnings much quicker than we have ever been able to do before.”

Graham Fagan Group Director of Technical and Operations, Allied Irish Bank

Find out more about how to make your workplace a creator of sustainable value.

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