The Federal Home Loan Bank of Chicago (FHLBC) was created in the early to mid-1900s to help with housing in the US. Today, it supports 1,400 community lenders across all 50 states and US territories.
To help it grow, FHLBC has had to continually evolve its technology to meet the needs of its business and a changing market. For the past 18 years, it has relied on the expertise of its technology partner, Avanade, to help it successfully run its mortgage programs. Starting with one small business unit, our relationship has grown across the entire bank. Our solutions have spanned customer relationship management (CRM), workplace collaboration, data, artificial intelligence and cloud. Our understanding of FHLBC’s business and mission has been the key to a successful partnership.
"Avanade has been terrific at not only doing the day-to-day work and doing the development that's necessary, but also looking at what do I need in the program, what is the business that we're in, how do we support our members, and bringing me ideas that don't just execute what I ask, but actually bring the ideas and the questions that I should be asking."