Consumer goods manufacturers are becoming Future Ready. Now.
It takes technology and ingenuity to get ready for what’s next.DOWNLOAD
Consumer goods companies used to design, produce and ship products for customers to buy through a third-party. Now, many focus on the services side to offer customers a more complete and connected experience. They’re trying to get closer to customers, understand them better and be a top-of-mind brand, not just a manufacturer.
In some cases, that means adding a direct-to-consumer (retail) channel to their existing distribution channels. For others, it means adding services to make the company’s products more relevant and cement lasting relationships with consumers.
In either case, technology plays a key role. A competitive digital consumer goods and services (CG&S) organisation today uses disruptive technologies, such as intelligent automation, machine learning and the industrial internet of things, to connect people, processes, things and data. The resulting personalisation, workforce empowerment and insight-led decision-making are cornerstones of a successful digital business.
“Avanade has the know-how, the Microsoft expertise, and the innovative spirit we needed to successfully undertake a project of this magnitude [migration to Office 365] and to deliver a solution with higher benefits and more security than we previously had.”
Whether it’s due to a global disruption or part of a wider employee experience initiative, businesses across the world must rethink their approach to the workplace and embrace greater flexibility.
Tom Nall shares some ideas to prepare your manufacturing company to resist and emerge as one of the winners during these challenging times.
A global customer care and sales solution improves customer experience.
Office 365 empowers 47,000 employees.
From Unilever to Treasury Wine Estates, some of the world’s leading consumer goods companies rely on our services to innovate, get to market faster and achieve business goals at lower cost. We offer a complete package of digital solutions, from Digital Marketing to Intelligent Automation and E-commerce.
We can help deliver your digital strategy to reach and engage customers and improve the productivity and performance of employees. We’ll show you new ways to operate that drive growth while controlling costs.
Avanade is a joint venture between Microsoft and Accenture. By combining innovative Microsoft technologies with Accenture’s industry best practices in CG&S, we’ll help you create an agile business for the digital age.
Find out more about how we’re helping consumer goods and services organisations navigate their new reality.